Reviews, get directions and contact details for Peters Mitre 10
The local hardware experts for all your trade and DIY needs. Offering quality products and great service.
"Peters Timber and Hardware is a locally owned business. We have been servicing the Brighton community for 30 years. Our size limits us in what we can carry in store, and we do get most things in for our customers. We think we are a bit better than most other hardware stores, but always need local feedback on ways we can improve."
Address: 343 New St, Brighton VIC 3186, Australia
Phone: (03) 9596 2888
Zip Code: 3186
Monday: 7:15 AM – 5:00 PM
Tuesday: 7:15 AM – 5:00 PM
Wednesday: 7:15 AM – 5:00 PM
Thursday: 7:15 AM – 5:00 PMFriday: 7:15 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 3:00 PM
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Nice little Mitre 10. Familiar with it because of The Block 2020. After shopping in Hampton Street husband wanted to get some parts without going all the way to Bunnings which he was able to get. I was after small tin of white enamel paint to touch up scratch on fridge and washing machine but unfortunately only larger size in stock. So has all the basics you need and actually odd to see timber yard in middle of Brighton, can see developers wanting this space!! Hopefully doesn't go anywhere.
I'd give more stars if I could. I went in today as was having trouble getting the right fittings from other stores for a job I was doing. The person I spoke to was super helpful and his advice and suggestions really saved the day and I can't thank him enough. Can highly recommend this store based on the level of customer service I received which is extremely rare in other stores. Thanks again.
Just had the best customer service. I phoned to say I couldn’t make it in to the store in time to pick up a click and collect order. A lovely team member James said he would drop it off to my house on his way home! What great service!
We hired a carpet cleaner and we added the small nozzle as well, with extra cost. The main nozzle was broken and we couldn’t use it so we asked for a refund of the small nozzle at least without we couldn’t use the whole machine. The staff, very rude even the first day, said that we should have take the machine back and take another one. But who was going to refund the petrol and the time wasted in that case? Not coming back and not recommended.
I came in a while back to purchase a few things to do home improvement. The green haired goth woman was extremely helpful in helping me choose colours and mixing them. She also gave me some good advice on neutral color choices to paint my brothers bedroom. 5/5 will shop here again when she is working there.
If you don't mind waiting, with no reply or indication of availability then this is the place for you, while waiting placed same order at different mitre 10 paid and picked up, still waiting for a reply from this store when order might be ready. . If you replied to my order as quick as my review, I wouldn't have already shopped elsewhere!
I have always been given excellent advice and help by the staff here. Had a recent home renovation challenge that they set me right on and saved me a lot of money. I cannot recommend them highly enough.
Overpriced hardware, with little customer service or staff willingness to help you find what you're looking for. Product shelved in a unclear manner making looking for the right screw/nail a little challenging, hence the need for a willing friendly hand to guide you that was unfortunately absent during my visit..
Me: “hi could I get some help with the adjustable shelf’s” Staff member: “what do u want?” Me: “ I’m not sure on the right screws for the type of wall I’m useing” Staff member: “well I don’t have a crystal ball mate ur gonna have to figure it out” Haven’t ever had worse service from more then 1 employee. Made me uncomfortable and like they wanted me to leave. Hampton hardware is awesome x
Made three separate purchases today that totaled 47 bags of concrete and not one offer of assistance despite limping from an injury and three people in the yard watching me. The same applied on my other two visits in the past month, fairly sizable purchases and not even a rye smile provided! "Mighty Helpful" is missing the "Un" prefix. My recommendation to you is this, unless you are doing a study on work avoidance or skulking this is probably not a place you will get much benefit from visiting and yes as others have commented they are also quite expensive to boot.