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Reviews, get directions and contact details for Vetcall Ashmore

Vetcall Ashmore
Address: 243 Heeb St, Ashmore QLD 4214, Australia
Phone: (07) 5539 4133
State: Queensland
Zip Code: 4214


Opening Hours

Monday: 7:30 AM – 6:30 PM
Tuesday: 7:30 AM – 6:30 PM
Wednesday: 7:30 AM – 6:30 PM
Thursday: 7:30 AM – 6:30 PM
Friday: 7:30 AM – 6:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 – 11:00 AM


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Reviews
We'd just moved into the area and found this team quickly. Sadly, my Lab lost control of his rear legs and the writing was on the wall. The team were incredibly helpful, comforting and understanding. They dealt with the mess that was my sweaty, snot running nose and tears very respectfully as the inevitable occurred. I'd like to thank the whole team there and recommend them to any one. They will be our default pet go to. Thanks guys!
7 years ago (16-02-2018)
We saw Dr Mitch Hoch today, very pleased with the interactions - very polite, professional and shown genuine interest/concern for our furry boy. He was very helpful and informative, taking time to explain things to us. Our boy was asked to stay for a couple of hours for a thorough physical examination that we were given a copy of at the end of the visit. From the results Dr Hoch had obviously undergone differential diagnosis testing and the report explains this in details. Usually we have to ask for a copy of his bloods at other clinics but we were provided with this without having to ask. Treatment plan was discussed. Charlotte the receptionist was polite and courteous, we were able to get in on the same day without having to wait so thank you very much. We don't have to see vets very often so far but will definitely will be our go-to from now.
8 years ago (13-01-2018)
Well my dog is a patient at this clinic but one of the vets (not to be named) said that they would do a procedure etc and told us the price. He said we could go home and think about it and go back. Then we made the booking to take my dog to do a biopsy and surprise surprise, without even looking at my dog another vet changed completely the story and the price increased quite quickly! When I asked explanations they said they weren’t aware of what the first vet told us! I asked explanations in regards of how the second vet can tell us a totally different story from the first one without even seeing my dog they wouldn’t explain. Bottom line, they are not trustworthy!
8 years ago (17-10-2017)
I visited vetcall with my chihuahua believing she had contracted kennel cough, I was amazed how quickly the vet was in diagnosing the problem as fluid around the lung. Very impressed that they had all the facilities on site to run blood tests also for further complications. Needless to say my dog is well on the way to recovery
8 years ago (06-10-2017)
Very good vet clinic! Dr. Ker-Ming and Dr. Mark are not just veterinarians, they both have sympathy for the animals and understand what pet's owners feel. Another young gentleman is also good and polite (didn't know his name) Dr. Peter, who usually rushes doing his jobs and makes the pet feel uncomfortable, may not be a good choice, though... Overall, I really appreciate Vetcall took care of my beloved Jesse!
8 years ago (17-05-2017)
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