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Reviews, get directions and contact details for The Good Guys Loganholme

The Good Guys Loganholme

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DoingGood since 1952!



"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"
Address: Hyperdome Home Centre, 6a/3890 Pacific Highway, Loganholme QLD 4129, Australia
Phone: (07) 3442 9442
State: Queensland
City: Loganholme
Zip Code: 4129


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I purchased an item 2 years ago which has 10 year warranty on it. Unfortunately, it wasn't working great, so took it back to them. They sent it away to be looked at by the manufacturer, but it was entered incorrectly by the good guys as out of warranty, for them only to receive updates on it. It was 5 weeks before I got it back and I think maybe their communication could be better in the repair process. The staff are really friendly though and when we went in to check on the progress, they didn't mind helping
Went to the Good Guys today to buy a washing machine, Robert was absolutely fantastic! He was very knowledgeable about all brands and was upfront about the pros and cons of each. He was friendly professional and really seemed to love his job. Thank you for your help Robert :
On Sunday 1/9/24 I visited Loganholme Good Guys with the intention of buying a new kitchen sink and tap. I approached Gil and as I was not looking at replacing a whole kitchen, she passed me onto Henry. I was particularly interested in buying a set but needed to check size to ensure it would fit. Henry went to source a pack and came back to me stating the kit was at the back of the store and not easily accessible and was I serious in buying it. I responded Yes if it was the right size. He went back to the warehouse and returned stating they could not open the pack for me to see if it would suit. I have never done a negative review of any business but was incredible frustrated at the lack of customer service offered by the staff of Good Guys Loganholme.nI have since sourced a sink and tap from an alternative source.nCraig
I had a terrible experience at The Good Guys Loganholme. The service was awful, staff members were just standing around and chatting with each other. I tried to find someone to help me, but it felt like everyone disappeared when I needed assistance. One person on the counter although staff members keep walking past. Won’t be going back in a hurry.
Recently moved to Australia and TGG had everything we needed to start our new lives! Purchased a TV, washing machine, microwave, vacuum, Ring doorbell and fridge from this store. Always a pleasant experience. Great affordable pricing. Staff are kind and informative. Delivery on time. No issues at all and happy to continue shopping here
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