The Dogfather Pet Supplies & Dog Grooming

Reviews, get directions and contact details for The Dogfather Pet Supplies & Dog Grooming

Address: 51 Grimshaw St, Greensborough VIC 3088, Australia

Phone: (03) 9435 5576

Website

State: Victoria

City: Greensborough

Zip Code: 3088

Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I take my dog here and they very curtious to me and my dog buxy ok

I recermend it to any one ok

 7 years ago (13-03-2018)

Always rude on the phone, provided if they answer. Caused two injuries - first an ear infection followed by a laceration from a full clip - did not take any responsibility, on the contrary blamed me for not looking after my pup. My pup is still recovering from the clipping incident which was 2 months ago - very distressful. Hence I do not recommend this groomer under any cost even if they offered free services - very limited skills and knowledge accompanied by zero professionalism. Beware.

 7 years ago (08-01-2018)

We took our Pom X to Dogfather quite a few times for a groom that included wash and cut + teeth and nails. Unfortunately it seems they lack the skill to properly groom dogs with long fur and each time they chose to do a close clipper. The last time they clippered her fur so short she barely had any left and if that isn't bad enough they full clippered her tail and face and ears and even cut off her whiskers!
She is now incredibly scared to be brushed or have anyone touch her head - where before she would allow us to brush her every day. We always found them to be unprofessional but this was the last straw. 
They would also book her in for a certain time but keep her there for hours with other dogs despite the fact they were told she is scared of other animals.
We have not been there for quite a long time but I have felt the need to post this as we are still seeing the devastating  effects of their mistreatment of her.  I also see we are not to only one this has happened to. 
Avoid!

      
      
      
 7 years ago (13-06-2017)

Please do not use this company if you value the health and life of your animals.  Whilst I've not used them personally a family member has and the service was disgraceful.  They forgot about my family member's dog in the heat of January for one week and they were lucky when they returned home that she was still alive, although she was very sick. There was maggots in her food bowl and her water bowl was bone dry. They were meant to go daily to feed and walk her, but only one of the cans that had been left out had been used. They have denied this, but of course they would, they're not going to admit to such despicable care to a client. Not only this they have also blocked my family member from their Facebook page so that a bad review cannot be left or any negative feedback be seen by the public, but here it is anyway.  So do yourself a favour and don't use them. 

 9 years ago (24-02-2016)

Always rude on the phone, last appointment my dog was waiting over 2 hours for his cut, tried to make another appointment and was told that they were too busy and that I'd be "waiting weeks" for an appointment. Possibly the worst customer service I have ever experienced. Off to find a new hairdresser for the dog now!

 9 years ago (17-06-2016)

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Bundoora pet store

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The Dogfather Pet Supplies & Dog Grooming

Reviews, get directions and contact details for The Dogfather Pet Supplies & Dog Grooming

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