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Reviews, get directions and contact details for Mega Pet Warehouse - Epping

Mega Pet Warehouse - Epping
"Our team at Mega Pet Warehouse Epping are dedicated to providing you with the best in service, product knowledge and pet advice. If you have any questions regarding the care of your pet, our team are sure to have the answers."
Address: 500 High St, Epping VIC 3076, Australia
Phone: (03) 8405 3033
State: Victoria
City: Epping
Zip Code: 3076


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Fantastic and friendly staff. Also very knowledgeable. My German Shepherd is recovering from a big operation. The girls are very engaging and always ask how he’s going when I pop in to get my dogs’ food. They are clearly passionate about what they do. Highly recommend. Would not go anywhere else even though it takes me almost an hour to drive there.
I stop By for "No More Litterbox OdourS" nothing in store.. They have other products called sprinkle. Not interested for me.. Alot in store for all your pet! Huge place.. Clean and well organised. Hope the service will improve more in future :
Great store. I purchased a fabulous cat tree, large carrier, lots of goodies. Well stocked, well priced and really helpful, friendly service.
If you love your pet , it is the place to be. You definitely will get the best for your pet from here. I'm telling you with 5 years experience with this lovely store with very friendly staff. My fur baby is having a big snore on his new bed now. Thanks lovely staff.
Have been buying from this store for years. Has a dog wash, great variety of pet food for most animals, reasonable prices, very friendly, helpful staff. Can ring ahead and order too, great time saver.
Get my fresh dog mince here every week or my dogs go hungry, sent my mother in to collect our usual pick up that gets put away every Friday. We can't always pick up on Friday as they can't guarantee what time the order comes in so Saturday is better for everyone. A new employee didn't know this and got it from the display and not the back. Then we went in today and got accused of not collecting my order and they had to throw it out. So today my elderly mother got blasted by an employee for another employee's mistake. Tammy was the only one to rectify it and apologised while the other female employee kept shouting over the top of Tammy and my mum. She not once apologised or accepted that we picked up the $150 of meat I get EVERY WEEK. I'll take my average $7000 a year worth of orders else where. To speak to a long term loyal customer over a fellow employee's mistake is just pathetic. Will be intouch with our lawyer and will be having a chat to you after hours
Love it! Always low prices, wide range, friendly service. Well worth for me driving 10km.
Quite a good variety... However i went there the other day and was waiting inline to have aan just walk straight to the counter infront of me pushing in.. the young man working should have said somethomg but didnt even flinch, just started looking in the book to scan his items!? Im usually one to say something however my part er was there and quite a hot-headed person so i didnt wanna start a fight....
Sammi was the best, absolutely amazing service especially in the current times, I tried to order two dog coat but the web site wasn't playing nice, Sammi organised everything over the phone, got the order but they were both too small funny sizing, not an issue for Sammi, after dicussing with her, I sent them back, Sammi had a bigger one in stock and then organised to get another in and presto, my kids have perfectly fitting coats highly recommended, will shop again
Excellent customer service, and affordable prices.
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