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Reviews, get directions and contact details for Spotlight Kawana Waters

Spotlight Kawana Waters
"Spotlight Maroochydore is your destination for everything you need to Create, Celebrate and Decorate every day! We are your one stop party shop, costume shop, fabric shop, sewing shop and art supplies shop featuring the latest brands and products at great prices. Plus discover the great range of homewares, bedding, bed linen, kitchenware, towels & more! We are one of the largest and most popular retailers offering a range of products in-store and online. Visit Spotlight Maroochydore today to find a bargain and experience the range of products and friendly service!"
Address: 566 Kawana Way, Birtinya QLD 4575, Australia
Phone: (07) 5493 6700
State: Queensland
City: Birtinya
Zip Code: 4575


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Every visit to this magical store is a pure temptation for a quilter or crafter. However, I have noticed that in recent months, the quality of some of the fat quarters is sub-standard. The dyes used lack vibrancy, and the fabrics are made of a low thread count. It appears that the Spotlight buyer does not understand quality and has contracted a supplier based on price alone. Come on, Spotlight, don't underestimate your customers' needs.
We had a problem with our sewing machine. Michelle from the sewing section was extremely helpful and solved our problem with extreme ease. Her very pleasant and courteous manner is to be acknowledged.nThanks for the great service. Will definitely shop there again.
I went to the store to purchase a custom length of simple white satin ribbon. I was served by Jennifer at the fabrics counter. She did not feel it was necessary to greet me, simply just starred at me, looked me up and down and was extremely rude the entire time. I was friendly throughout the whole process, asked her how she was and smiled however she responded with looks of disgust and not speaking at all. Her behaviour was completely unnecessary. I work in retail myself, I understand it can be difficult at times but treating a friendly customer this way is never necessary or acceptable.
Bad customer service. Click and collect picked up, expensive yarn dropped by staff on busy unclean walkway. No apology. No common-sense used to bag 9 balls to protect cleanliness and assist with carrying. Staff were ignorant to customer needs and the service they provided
I was sold a faulty product and no one in the store wants to help. This is the last time I shop in this dodgy place. I have lodged a claim with offi e of fair trade in hope this does not happen to anyone else
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