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Reviews, get directions and contact details for Spotlight Castle Hill

Spotlight Castle Hill
"Spotlight Castle Hill is your destination for everything you need to Create, Decorate and Celebrate every day! We are your one-stop party shop, costume shop, fabric shop, sewing shop and art supplies shop featuring the latest brands and products at great prices. Plus discover the great range of homewares, bedding, bed linen, kitchenware, towels & more! We are one of the largest and most popular retailers offering a range of products in-store and online. Visit Spotlight Castle Hill today to find a bargain and experience the range of products and friendly service!"
Address: 12 Victoria Ave, Castle Hill NSW 2154, Australia
Phone: (02) 8858 8900
State: New South Wales
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
1 StarnnVery disappointed with the customer service at Spotlight castle hill Name:Charlton staff member. The staff member I dealt with was extremely unhelpful, dismissive, and showed no interest in listening to what I was saying. It's frustrating when a customer is trying to explain an issue and is completely ignored. There was absolutely no sense of proper communication or willingness to help. Customer service should be about listening and resolving—not brushing people off. This store seriously needs to train its staff on how to speak to customers respectfully.
Great place to roam around and find what you can’t find anywhere else but 2 things never change: the fabric cutting line is long and the prices are not accessible to everyone :nI thought less staff meant lower prices!
The store has no staff. I waited 15 minutes to be served. I'll just order off Amazon from now on. The customer service here is appalling. What's the point of going to spotlight to get fabric is there is no there to cut it and serve you. What a joke
This place is huge. It has great parking. The place is upstairs from the car park but it has both stairs and lifts. The staff were a little hard to find at times but very helpful and knowledgeable.
Everytime i attened this store i am greeted with 1 staff member who is beyond slow , rude. She allowed a man to cut infront of 5 people in line including a woman with a baby who was next in lines, when i brought this up nothing was done and the man was served. Which took over 5 minutes. This same team member leaves the checkout to help on the self checkout which is not her fault as its lack of staff. However her work rate is beyond slow and then allowing others to cut and just serve them even when it was brought to her attention her cut the line. Nothing was done.
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