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Smart Stay Villages Australia

  1. Moranbah
  2. Moranbah Campground
  3. Moranbah Lodging

Reviews, get directions and contact details for Smart Stay Villages Australia

Smart Stay Villages Australia
Address: 6 Bacon St, Moranbah QLD 4744, Australia
Phone: (07) 4941 5333
State: Queensland
City: Moranbah
Zip Code: 4744


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Reviews
This place gets worse every time I have to stay here, especially since the change in management.nnCost cutting is rampant. The attitude and work ethic of the office and reception staff has become almost deplorable. Rooms are consistently poorly maintained and vary in cleanliness.nnThe only good part of staying here was the ability to take food away from the dining hall, which also ceased after the management change.
I’m currently staying at this accommodation for work, and unfortunately, my experience has been far from satisfactory. To start, both my room and my colleague’s room have mold issues—it’s visible and the smell is overwhelming. It’s unacceptable to expect anyone to stay in such conditions, especially for work purposes.nnThe bathroom fan is another nightmare. The bearing is broken, making it unbearably loud, and it’s impossible to ignore. As for the beds, they are the worst I’ve slept on in years. You can feel every single spring, and getting a decent night’s sleep is out of the question.nnThe food provided is shockingly poor—honestly, the lowest quality I’ve seen in years. To make matters worse, you can’t even serve yourself; workers have to put the food on your plate. It feels like we’re being treated like children in a kindergarten, not professionals here for work.nnIf it weren’t for my job requiring me to stay here, I would have left immediately. This place is in desperate need of a full makeover. I wouldn’t recommend it to anyone unless significant improvements are made.
Meals are served by the workers which makes you feel like a child, dinners are good though so to speak. Lunch menu has a poor selection and seems like it is made up of leftover dinners from a week ago. Rooms are sub par. Lovely staff.
Rooms a bit dated but clean and tidy.
This accommodation is a place of possibilities...nLike, it's possible that your room isn't mouldy, it's possible that your room doesn't have cobwebs installed, it's possible that there won't be old food in the fridge from the previous person, it's possible that the grumpy guy guarding the mess hall won't be grumpy. Hey, it's even possible that you won't be woken at 3am by an AC unit that has failing bearing.nWhilst all of these are possible, they are unlikely, and certainly didn't happen during my stay.nThe place gives the distinct feel that the owners are trying to run it as cheaply as possible.nI'd only stay here if no other place is available.nTwo stars given as once you get past the grumpy mess room guard, the other staff seem friendly and helpful though I'm guessing it's a challenging place to work.
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