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Reviews, get directions and contact details for Royce Hotel Melbourne

Royce Hotel Melbourne

About

The Royce Hotel is recognised as one of Melbourne’s finest designer boutique hotels.

Story

With its 100 stylish rooms and suites, award winning dish restaurant and chic bar, the amberoom, the Royce offers a unique experience for the discerning traveller.

Ideally located on Australia’s most famous boulevard, St Kilda Road, the Royce is within walking distance to the fashionable shopping and restaurant precincts of Toorak Road and Chapel Street, Melbourne CBD, Royal Botanic Gardens, Shrine of Remembrance and Albert Park Lake.


Facebook House Rules

This Facebook page is for the promotion of Royce Hotel, dish restaurant and the amberoom. If you have any function enquiries or feedback these need to be sent in writing to [email protected] and we will respond within a reasonable timeframe.

We play nice, but if you break the rules, you will be banned.

1. All users must comply with Facebook’s Terms of Use and Royce Hotel’s House Rules for its Facebook page. This page is moderated and all external posts will be reviewed. We reserve the right to not publish.
2. Royce Hotel admin will not tolerate posts that defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as the rights of privacy and publicity) of others.
3. Royce Hotel admin will not tolerate rudeness, profanity, insulting posts, personal attacks or purposeless inflammatory comments.
4. Spamming is strictly forbidden.
5. We will delete any posts or comments that put the reputation of Royce Hotel, dish restaurant and the amberoom into question. The deletion will serve as a warning and repeat offenders will be blocked.
6. Royce Hotel reserves the right to remove a post and to ban anyone who wilfully violates the page rules and reserves the right to update and modify these rules as needed.

Thanks for your understanding.
The Royce Hotel team.

Address: 379 St Kilda Rd, Melbourne VIC 3004, Australia
Phone: (03) 9677 9900
ua.moc.sletohecyor@snoitavreser
State: Victoria
City: Melbourne
Zip Code: 3004


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We had such a wonderful experience staying at The Royce Hotel for our wedding. We stayed in the Terrace Suite on the night of our wedding, and the groom and groomsmen also stayed the night before in another room. From start to finish, the service and overall experience were exceptional.nnThe staff were incredibly professional while still being so warm, friendly and approachable. Every interaction felt thoughtful and genuine and they truly helped make our wedding experience feel special.nnOne of the loveliest touches was returning to our room after the wedding to find a congratulations card and sweets waiting for us. It was such a thoughtful surprise and really reflected the attention to detail and care the team puts into their guests’ experience.nnThe staff were also so helpful with valet throughout our stay, and my husband was even able to very kindly organise some surprise flowers for me through the hotel staff for delivery on the morning of the wedding while I was staying elsewhere. That level of service and willingness to help meant so much to us.nnThe Terrace Suite itself was absolutely stunning. The views were beautiful, the room was luxurious and thoughtfully designed, and there was attention to detail in every corner. It felt so special staying there on our wedding night.nnThe location was also perfect for our ceremony at the Royal Botanic Gardens, making everything so convenient and seamless on the day.nnThank you so much to The Royce team for helping make our wedding experience so memorable. We couldn’t recommend staying here more highly!
As a marriage celebrant Olivia Ferraro, I have the honour of marrying couples in so many beautiful locations, and the Royce Hotel is one hidden gem in Melbourne city.nnThe light and stylish black and white setting of Terrace is the perfect romantic option for an intimate micro wedding.nnHaving conducted a wedding there recently, the staff were a delight to work alongside, with the turn over from ceremony space to lunch made quickly and easily with minimal disruption to guests.nnHighly recommended venue for a beautiful cosmopolitan inner city ceremony or wedding.
We only had one night in Melbourne and stayed at the Royce which we have stayed at previouslynIt did not disappoint . Our room was very comfortable and the staff were wonderful and made us feel very welcome and valued. À la carte breakfast was elegant and delicious.nA special shout out to the Showtime bar where we had dinner. We did not have any expectations as hotel restaurants are not often especially good.nOur meal was superb and we would highly recommend this restaurant, even if you are not staying in the hotel. We weren’t surprised to learn later that the chef has won awards for his skills.
Hada bridal shower held here yesterday at the Royce hotel and I must say I was mesmerised by the ambience, style and feeling of this hotel. We had a glimpse of their delicious selected food, wine and cocktails, the service was very professional and prompt. Felt welcomed as soon as we walked in, I loved it that I will one day come for a weekend and experience the whole hotel experience and see their rooms too. What we saw was all spectacular, cleaned sparkling with a great smell everywhere you entered. Definitely will be back to sleep at couple of nights.
Extremely poor and unprofessional experience. I walked into the hotel this morning 01/04 between 6:15 - 6:30am and politely asked the front desk if I could use the bathroom. The staff member at reception clearly said yes, and I appreciate his manners and respectful attitude.nnHowever, as I was about to go, another staff member suddenly yelled across the lobby in an aggressive manner telling me I couldn’t use it. He then approached me in a confrontational way. I had already been given permission, so the way this was handled made absolutely no sense.nnWhat made the situation even worse was that I was actually close to having an accident and was simply asking for basic human courtesy. Instead, I was spoken to rudely, aggressively and made to feel like I had done something wrong.nnIf the policy is that non-guests cannot use the bathroom, that’s completely fine — but your staff need to communicate it clearly and respectfully. Saying yes and then aggressively confronting someone moments later is unacceptable and extremely poor customer service.nnFor a hotel that presents itself as a 5-star establishment, the level of professionalism and respect shown in this situation was extremely disappointing.nnManagement seriously needs to train their staff on basic professionalism and how to treat people with respect if a guest or not.
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