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Reviews, get directions and contact details for Melbourne Parkview Hotel

Melbourne Parkview Hotel

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Address: 562 St Kilda Rd, Melbourne VIC 3004, Australia
Phone: (03) 9529 8888
State: Victoria
City: Melbourne
Zip Code: 3004


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We stayed here recently whilst our son was in the Alfred Hospital and it is ideally located as we only had a short walk to get there. There is also public transport within easy walking distance if you are going elsewhere. The rooms were a good size and clean and the staff were all accommodating and easy to talk to. Bonus is the car park which although quite tight to get around is good to have for a secure place to leave the car for the full stay. In our opinion it was great value for the week and if you are considering staying here I would strongly suggest that you book direct and join their membership programme to save a few dollars. We will most definitely be back the next time we are in the area.
The room was adequate but had some drawbacks. The bathroom had poor lighting and no extractor fan. Th fridge was useless as it did not keep anything cold.nThe balcony furniture was really cheap quality.nThe bed was comfortable.nCheck in and checkout were quick. Any dealings with the staff were friendly.nLocated on the the tram line with easy access to city, St Kilda and beyond. Close to Alfred Hospital. Plenty of cafes in the area.
Disgraceful service and disgusting standards.nnWe originally booked a queen bed and were given two single beds pushed together. When I raised this with the front desk, Sarah — who was passive-aggressive and rude — told me I could have a queen if I paid $20 extra per night. Completely unacceptable.nnThen it got worse — I found someone else’s UNDERWEAR, a bra in our room. When I brought this up, the assistant manager shrugged it off and said, “What do you want us to do about it?” Their solution? A free breakfast. That’s it.nnIt wasn’t until I escalated the issue to the actual hotel manager that we were offered a room change — and even then, it was still two single beds pushed together.nnI also called reception four times between 12–4pm for housekeeping and got ignored, it was Sarah who was answering my calls. It wasn’t until I finally got a different staff member that someone came to clean.nnAfter we checked out, we were hit with a $100 charge with no explanation. I’ve tried calling 8 times to get answers — each time, I’m left on hold for up to 8 minutes before the call just hangs up.nnThis place is unprofessional, unclean, and beyond frustrating to deal with. Do not stay here unless you want to pay extra to be disrespected, ignored, and charged mysteriously after checkout.
I had an exceptional experience at the View Melbourne.nI had to make a last minute trip to Melbourne to attend a funeral.nI arrived early and the staff found me a room and upgraded me.nThe rooms was large clean and had a wonderful view.nAll the staff were terrific and the buffet breakfast was outstanding with a great array of food at a reasonable price.nI would have no hesitation in recommending anyone visiting Melbourne to stay at the View Melbourne.
Entry to hotel dirty covered in leaf litter on arrival and it’s definitely not a 4 star /4.5 star hotel. No valet service to help with bags and facilities are non existent pool/spa is barricaded off and gym is motel standard. When told we booked specifically for access to a pool was told essentially - “sorry/too bad”. Do not recommend.
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