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Pullman Melbourne Albert Park

  2. Elsternwick Campground
  3. South Yarra Campground
  4. Middle Park Campground
  5. Middle Park Lodging

Reviews, get directions and contact details for Pullman Melbourne Albert Park

Pullman Melbourne Albert Park
Address: 65 Queens Rd, Albert Park VIC 3004, Australia
Phone: (03) 9529 4300
State: Victoria
Zip Code: 3004


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I completed online check in but still had to queue twice to gain access to my room. It was not ready earlier than 2pm, as requested on booking over a month ago so I had to wait an hour. It wasn't ready at 2pm when all rooms were meant to be ready. I eventually got in at 2.35 after asking a rude concierge if the room was ready. This then ruined my afternoon with my daughter as we were too late to attend our planned event. Our remote in the room did not work. I went down in person the next day to alert the concierge who promised that it would be attended to and no one came to fix it. We stayed for 2 nights. We attended two functions in the hotel including dinner. The food was mediocre and small portions so not worth the money we paid, in my opinion. I have stayed in a few hotels in Melbourne and this was the worst experience so far.
We had a lovely weekend stay here and would definitely come back. The room and facilities were clean, the staff were friendly and helpful, even when we had noisy neighbours, they managed the issue well.nBreakfast is an amazing value, only $15 for children and the food was fresh and varied.nThe location is great with the tram stop only a 3 minute walk away and it’s less than 15 minutes by tram to the city.
Amenities were pleasant, staff friendly. Room and towels in particular were old and needed updating. Our room.had mould in the silicon in bathroom, chipped paint etc.. the towels we were given felt rough/course and some of them were falling apart. There was no real ventilation albeit a hole in the shower wall which was also mouldy and covered with plastic slats and no electrical assistamce just air in the bathroom which meant air was trapped and stuffy. Not go0d for asthmatics like us. Buffet breakfast also semi decent but could be much better. Having 1 cook in to make specific orders for eggs was annoying as you didn't know how long to wait noting the amount of people who may have ordered before you. Having to pay extra for decent coffee was something we did not appreciate. The buffet layout was also odd and needed clearer directions.
The absolute worst hotel I have ever stayed at! I don’t even know where to begin.nValet parking…. No one was there to greet us we had no idea what to do with the car or the key.nCheck in was slow and no information was given on where the amenities are, pool. Gym, lifts to the rooms, where to go for breakfast in the morning… absolutely no information was given and lifts aren’t marked with info either so the only way to find out is to ask around.nThe floor in the pool is very slippery my wife’s friend slipped over and fell right on her backside.nnThe rooms are very old and out dated hair in the bath upon arrival, only one pillow per person, tried to ring house keeping 10 times, concierge multiple times no one answers the phone! Had 2 rooms with 8 people asked for 8 pillows as we are all 2 pillow sleepers but they finally came and only had 4 and said that’s all the spare pillows they can find and said they will deliver more tomorrow??? But we are departing so there is no point.nNo conditioner in any of the bathrooms only shampoo and body wash,nThe water kept fluctuating from hot to cold whilst trying to have a shower one minute your body felt like you were in Antartica the next moment you were in Dubai.nTried to order room service no answer!!! Kept going to voicemail!nThe pool is freezing absolutely not heated!nnNOW FOR THE WORST PART!!!! AN EMPLOYEE WAS TAKING A SHOWER AT 1.30am DIDNT TURN ON THE EXHAUST FAN WHICH CAUSED THE ENTIRE HOTEL EVACUATE AND THE FIRE BRIGADE TO COME! All due to the carelessness of ONE EMPLOYEE! NOT ONE MEMEBER OF THE HOTEL CAME OUT TO INFORM ANY OF THE HOTEL GUESTS WHAT WAS HAPPENING WE HAD TO APPROACH THE FIREMAN OURSELVES! No hotel employees were insite.
Great place for a little break in the CBD. Fantastic walk around the lake. Rooms are great and clean. Service was very good and i would definitely be back. Also a good venue for your corporate events. I would definitely recommend to consider it in your next trip to the City.
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