Reviews, get directions and contact details for Pullman Melbourne Albert Park

Pullman Melbourne Albert Park
Address: 65 Queens Rd, Albert Park VIC 3004, Australia
Phone: (03) 9529 4300
State: Victoria
Zip Code: 3004

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Stayed here on the weekend. The room was quite large, bigger than we thought, which was nice. The room was for 2 singles and a queen, which also contained a small desk at the front, a couch, coffee table, buffet and TV. The bed was quite comfy, and we slept well.nnThe shower was a bit dated/needed a clean, and the spa bath looked like it could use a revamp. I wouldn't trust those jets in a public setting.nnThe room didn’t have a toaster or microwave, so it really let down on that front. It did have a kettle and tiny tea cups, so take that as you may.nnNot enough extra bedding for the three of the beds, we cranked the heater high to avoid being cold. Unfortunately, the spare doona in the cupboard was stained with blood, so that ruined our vibe very quickly. Called housekeeping to make them aware and requested a new one. They said they would come but didn't arrive waited 45 mins. By then it was too late, we were too tired and if they came we didn't know. In the morning, I made the housekeeping person in the hall aware, as well as the concierge, and all they could say is that they were sorry. I expected a bit more of a response than that, so unfortunately, it left me flat about the stay.nnParking was reasonable, $25 less the discount they offer, easy to find a park.
The staff made the experience enjoyable. Nice attention to detail and pride in every task they were given. Albert Park Lake views are nice if you can get those rooms. Overall a highly recommended hotel.
Was greeted in a happy and professional manner with all my details accurate and ready to go. Total check in time was less then 3 minutes. Room upgrade with a lake view as an absolute bonus and the rooms, were neat, very clean and comfortable. Would most certainly stay here again, very central location and easy for transport to collect you / drop you at the front door, safely away from traffic. Keep up the good work Pullman team.
We had a lovely stay over the weekend and honestly couldn't fault the staff at all. Consistently very friendly and helpful, genuinely felt that they wanted to ensure we had a nice time. We got a complimentary upgrade, wine and sweets on arrival, along with a handwritten card. We haven't had this at any other hotel! The room was very clean and amazing view of Albert Park lake. Two small suggestions for improvement: the air-conditioning wasn't strong enough for the summer afternoon sun streaming in through the window and the coffee from the cafe downstairs wasn't great. But we had an excellent time and will definitely be back soon!
Return to the Pullman Albert Park. Had a good stay the room was pleasant although I wouldn't describe it as a luxury and there is no executive lounge so the term Pullman is a bit different here compared to others. Its a good large hotel complex and I appreciated the breakfast and Mortimer's Bar. Parking is reasonably priced and ease of access good from the city and Queens Road. Its a quiet room too with good blackout curtains.
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