rebel Chadstone External

Recently opened. - Staff, were exceptional! - I was looking for a particular cap, which they only had one left. They were determined to find it, and they did! : - They also helped me with a wet wipe. Unfortunately, they couldn’t find one, but! Provided me with another solution - a damp cloth! Legends. - Inviting and comfortable environment to be in. - continue this - - Thank guys!

Not once asked if I needed assistance. Definitely not a busy time asked a staff for help finding particular item/s. She turned towards that area, pointed & said "over there".. Her facial expression said 'leave me alone' Ok fine no issue would usually over look this everyone can have bad days. At the counter, staff could not get the security tag off, tried for few min then kept me waiting for about 10 more looking to see if they can get different one.. Came back continued trying. Finally got it, scanned the items. Handed me 5 items after I paid.. I asked for a bag.. They said oh sorry bags $x amount. 1 inform and ask customers as your scanning their item if we'd like a bag & $ associated to buy it not all will know bags are additional when doing despite a $200h + shop 2 after keeping a customer standing around for over 15 min in store because of a faulty pin on your security tag, not asking if they'd like a bag as you scanned multiple items for them.. Just give the silly bag for free. I don't care to pay $1 for a bag.. It's not about the cost to buy a bag. Up your customer service guys seriously. Read the situation!

A very large spacious almost warehouse size store with plenty of stock and range of products and brands. Helpful staff. Pleasant and clean. Convenient parking.

Great opening!! Really well done/set out. HUGE!! Plenty of room to move around

Josh and the lady serving at the checkout desk today were so helpful. Fantastic customer service! Took their time to help us locate a low stock product. First class service.

It was a mixed experience. When I visited few weeks back to swap an item the staff was so friendly and helped me in arranging the replacement, I was so impressed. BUT, yesterday I went to return an item per the conversation with customer care adviser as the product delivered was not a brand new, with original seal is broken and even the 2nd seal with all the items scattered inside the fitbit versa 2 box instead of listening to me why I was there, they were defending that it's a new one and can't be returned. I had to calm them down and have to explain that I was there to just return and rest was already arranged. Which was a bit of inconvenience. My only advise whatever may the reasons please hear out rather preempting actions.

Great friendly staff that actually new the products well ...

Cool! After renovation. Feels motivation to get into actions after visiting

Incredible customer service today from Will - who went above and beyond to sort us out with parts for a basketball system. He was so easy to deal with and a great representative for Rebel Sport. Will definitely make us shop at Rebel again - thanks again Will!

Not good customer service.. I bought cricket helmet with the price on shelf. But at the counter price was different. I have wasted my time for this hassle, to replace the items, thanks

Directions to rebel Chadstone External with public transportation

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