Kmart

I have bought a mirror and didn't mind it had a crack inside, when i bring it back to ask if i can have a refund and ready to be answered "no" but the customer service staff immediately gave my money back without a doubt! Highly recommend!
5 7 years ago (06-12-2017)

Great selection of goods. Kmart has certainly changed over the years for the better
5 7 years ago (24-01-2018)

After being notified on the phone the day before that I can come in and get my refund I ended up wasting my time coming in. I was told I'm not able to get my refund for a return I made weeks ago just because "no one is here who knows about this" and being told to come back on a non public holiday. I provided ID, the original receipt and the repair form but still unable to get what should be my consumer rights. What rubbish service. What's the point of having a "customer service" person if they can't serve the customer properly. The communication line must be appalling. Just because "someone who knows about it" is not in store, customers are being greatly inconvenienced. Thanks alot Kmart Chadstone customer service for wasting my time. But at least the Team Leader was abit more helpful in the end and listened to what I had to say. So thumbs up to her, but not the rest of the team.
1 7 years ago (07-11-2017)

Very large store, and can be quite hard to find the items you want. Staff are always very busy.However, they do have a wide selection of toys for kids, and at a good price.
3 7 years ago (08-11-2017)

good bargains. quality/price ratio very acceptable
4 7 years ago (29-12-2017)