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Reviews, get directions and contact details for Oaks Metropole Hotel

Oaks Metropole Hotel
Address: 81 Palmer St, South Townsville QLD 4810, Australia
Phone: 1300 559 129
State: Queensland
City: South Townsville
Zip Code: 4810


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM


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Reviews
First time staying with the Oaks TSV Metropole for work and first time to Townsville and while the rooms are a little dated, what makes up for that is the level of customer service and care the team offered during my stay. I felt looked after by the staff from the cleaning team to front of house who were all exceptional; an eye for detail, genuinely warm and welcoming, and they were able to answer the queries I had. I am returning in January and really looking forward to the hospitality - thank you!
I haven't stayed, only had a meal with a friend. Ordered beer battered fish with chips and salad. The fish was dry and batter cooked for too long, the chips were not chips but French Fries and the salad was wanting
I’m going to be fair with this review—4 stars seems like a reasonable rating. The bed has clearly done its best over the years, but it didn’t offer the best sleep. The room is quiet, and the view is decent, but I can’t say I’m excited about this property.nnOn the positive side, the staff are friendly and helpful, which is always appreciated. However, I’m not particularly keen to rebook this one. The shower is okay, though it too has seen better days. The room is equipped with good air conditioning, a microwave, and a fridge, making it suitable for an extended stay if needed.nnI’m a tech guy couldn’t get into the wifi, bit of mould behind the AC.nnOverall, it's a serviceable option, but it might not be my first choice next time.
Well past it's bestnnTirednSmelly/tacky roomnDamaged furniturenLack of securitynPool had floating plastic bags, filter not running and right next to reception - not inviting at allnDirty microwave with wobbly rotating glass bottom missing the rubber ring underneathnnUnderwhelming to say the least.nnNot worth the price charged.nnLuckily we have a nice ocean view and clean bed linennnOur first stay will also be our last stay
The rooms can actually vary a little, but they all have cooking and laundry facilities inside plus small balcony. I stayed in 2 rooms start and then end of week and the second room was bigger than the first. Good location, walking distance to lots of options, but at the end of the street so it's a bit more private at the same time. I will definitely stay here again.
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