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Reviews, get directions and contact details for Hotel Grand Chancellor Townsville

Hotel Grand Chancellor Townsville

About

Our 4 star Hotel Grand Chancellor Townsville, situated in the heart of the business and shopping districts, is fondly known locally as the ‘Sugar Shaker’.

Story

Our 4 star Hotel Grand Chancellor Townsville, situated in the heart of the business and shopping districts, is fondly known locally as the ‘Sugar Shaker’, due to its unusual shape. Being Townsville’s tallest building, the hotel offers stunning views across the city, Castle Hill and towards Magnetic Island, from our range of contemporary guests rooms and rooftop pool.

Within close walking distance to award winning restaurants & nightlife, key attractions such as the Strand Waterfront & Reef HQ Aquarium, as well as the Townsville Convention and Exhibition Centre, the hotel is ideally situated for both leisure and business guests.

Address: 334 Flinders St, Townsville City QLD 4810, Australia
Phone: (07) 4729 2000
ua.moc.ellivsnwotcgh@yats
State: Queensland
City: Townsville City
Zip Code: 4810


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We had a lovely over-night stay on Saturday the 31st January, staff were extremely helpful, we checked in at 11.00 am and our room was ready.nFridge was ultra small, no freezer, but it was no problem to ask for ice and it was delivered to our room.nBreakfast in the morning was delicious, and I used my welcome drink on a barista cappuccino.
Great Reception service, awesome restaurant service & food, thanks chef, good job guys n gal's, polite & helpful room attendants, fresh towels given when needed by helpful staff. Kids loved the rooftop pool with free sunscreen and towels. Awesome views. Great parking access, will stay here again soon.
A very nice hotel. Not upmarket or posh, yet far from having bugs eating holes in your bed sheets either. Staff were super friendly and the location was great.
Stayed here May 2025, largely due to rooftop pool. Of course we get there it’s closed for repair. Lifts very slow and requires patience. Central location which is good. Room quiet and great view eastwards.
Great location in the heart of Townsville city. Friendly welcome. Rooms a bit small but everything works and they are clean, showers hot and the beds very comfortable. Lots of restaurants and pubs in walking distance. Best views in town and nice rooftop pool.
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