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Hotel Grand Chancellor Townsville

  1. Townsville City
  2. Townsville Lodging

Reviews, get directions and contact details for Hotel Grand Chancellor Townsville

Hotel Grand Chancellor Townsville

About

Our 4 star Hotel Grand Chancellor Townsville, situated in the heart of the business and shopping districts, is fondly known locally as the ‘Sugar Shaker’.

Story

Our 4 star Hotel Grand Chancellor Townsville, situated in the heart of the business and shopping districts, is fondly known locally as the ‘Sugar Shaker’, due to its unusual shape. Being Townsville’s tallest building, the hotel offers stunning views across the city, Castle Hill and towards Magnetic Island, from our range of contemporary guests rooms and rooftop pool.

Within close walking distance to award winning restaurants & nightlife, key attractions such as the Strand Waterfront & Reef HQ Aquarium, as well as the Townsville Convention and Exhibition Centre, the hotel is ideally situated for both leisure and business guests.

Address: 334 Flinders St, Townsville City QLD 4810, Australia
Phone: (07) 4729 2000
ua.moc.ellivsnwotcgh@yats
State: Queensland
City: Townsville City
Zip Code: 4810


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
No parking nor pool access available on my 2 day stay. Continuous running water in the toilet- reported but not addressed. Sounded like my own personal water feature within the room. Appeared to be invisible on check in as unacknowledged for a period of time whilst idle chit chat occurred. Location was great but not befitting my circumstances for work related stay. My employer booked this, I would not choose to stay here
Checked in last minute on Saturday 12/10 late afternoon, after arriving in Townsville to find the booking I had made at another hotel was actually for 2 weeks time and they were full already for 12/10.nAfter searching online for accommodation, I called Hotel Grand Chancellor, spoke to Sophy and she was really friendly and super helpful. I then arrived at the hotel a little that afternoon to be greeted by Sophy who remembered our conversation and sorted my check in.nHer colleague on the desk, Gracia was also very friendly and very professional.nSo great to come across this high level of customer service and professionalism. Both are a credit to the property and the tourism industry.nGraham
I had the best experience of my brief stay there. Gym was free 24/7, the food and the location was at the right spot making it possible to stroll to most of the convenient stores. It was a very good and adventurous 2weeks spent there - Castle Hill the Strand and the bars were just a walk away.
Admittedly I booked on the same afternoon I needed a room and didn't realise there was a NRL final on, but they either took advantage of the rugby and jacked up their prices, or they are always massively over priced.nnOn site car parking was impossible older coupe in front of me with one in a wheelchair were told to park on the street 1 block away, so I could choose parking on street 10min walk away or 5min walk in a super sketchy private parking lot in a dark laneway behind the hotel with a couple of shady guys that were scoping out every car that drove in. If you don't have a car though, the location is great.nnHotel itself is very tired and in need of refurbishment.
We had a fabulous 2 night stay. All staff we dealt with were friendly and helpful.nLuggage storage was great for us with a late flight.nLoved the pool and breakfast was delicious. Staff were delightful this morning.nFelt very safe and secure in this hotel.nSee you next time!
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