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Reviews, get directions and contact details for La-Z-boy Gallery

Address: 2/425 Scarborough Beach Rd, Osborne Park WA 6017, Australia
Phone: (08) 9444 0778
State: Western Australia
City: Osborne Park
Zip Code: 6017


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Horrible service from La-Z-Boy Osborne Park. My mother purchased 2 recliners. Both have the same manufacturing fault. After 3 visits to the store and doing what was asked to get a warranty claim sorted, my 84 year old mother walked away with no claim and help. Perhaps some customer service skills are needed.
Lazboy furniture is the most comfortable. I can fall asleep in my chair and wake up refreshed. I have brought more expensive furniture in the past and always became uncomfortable after about 4 hours. Not lazboy, highly recommend. Kim and Gary at Osborne Pk are very professional and friendly. All my furniture is lazboy and I love it and so do all my friends.
The staff were friendly but I was promised that the items would be delivered in late May and these assurances were central as to why I ordered through the Furniture Gallery. It is now 20 July and I have still not received the items that I have ordered. I call the store more or less every week and have been given various assurances that delivery is imminent but they are now 7 weeks late. At no time have I received a phone call from the store informing me that the delivery would be late. Overall I am really disappointed with the service I have received.
A big thank you to Jackie especially and Andy at Osborne Park for make my experience of purchasing my new dream leather lounge. The service and the quality in the store was perfect. I will recommend to my friends, family and those like me that read reviews
Fantastic range.Competitive pricing. High Quality Service. We ordered a Pearl, such has a fantastic range of set up options, for a great price Good for those who want something that looks great in the mid-price range. And a La-z-boy Empire rocking chair. All stock is high quality with good waranentees. Staff are knowledgeable and able to answer any questions.
the chairs are not cheap but some are amazingly comfortable... Kim was very helpful when we were in the store
Be mindful that when they quote 16 weeks delivery and how proud they are that they deliver on time that this may not always be the case. I was advised only a week ago when I queried the ETA that my father's chair was on track to be here this week as expected but when my wife popped in to the store today she was advised that it was due to land in Fremantle at the end of May. That will be 20 weeks before clearing customs and being delivered to dad who is 87 and in desperate need of the chair they were aware of this. I wonder if they were going to tell me or just keep my dad and I hanging on until it turned up, thanks lazy boy!!
The product is good. The 10 month wait with varying excuses and having to continually follow up due to their failure to keep us informed, even after many assurances that they would, was woeful. A very frustrating experience!
Good range of product on the floor and helpful staff.
Service was excellent along with the high quality range of furniture
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