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Reviews, get directions and contact details for keekï

keekï

About

keeki is a furniture store with a difference. Fully styled rooms to inspire you.

Story

71 Dandenong Frankston Road, South Dandenong.

keekï is much more than just a store where affordable and beautiful pieces of furniture are on display. keekï is a place where you can indulge or develop your own style. Individual room settings are featured throughout the store to inspire you to make your own home even more beautiful. If you need assistance, keekï have on-site interior design specialists to assist you in planning a stylish room – or home – makeover.

keekï – My Style. Learn more at keekï.com.au

keekï believe in rewarding our loyal clients. The keekï VIP program offers permanent discounts on purchases, and an exclusive shopping night annually.

Getting married or celebrating a special occasion? keekï offer a gift registry service, working with you to ensure you receive gifts you truly love.

One of our consultants will be able to share more about these programs with you.

keekï are also able to offer additional services, such as custom made furniture, tailored to suit your design needs. keekï also offer a specialised delivery service.

Visit us in-store or view a selection of our extensive range at keekï.com.au

Products

Furniture & Home Furnishings

Address: 71 Dandenong-Frankston Rd, Dandenong South VIC 3175, Australia
Phone: (03) 9791 5200
ua.moc.ikeek@enilno
State: Victoria
Zip Code: 3175


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Terrible customer service. Purchased a bookcase (not available to view in Showroom despite two enquiries 6 months apart) that store staff advised/assured us was a high quality piece and not 'tacky' - having received the piece I can advise that it is not of a particularly high quality (low to middling would be my assessment) and that it has a very rough rustic finish - making it look very 'tacky' - which was not indicated by the staff at the store nor apparent in the pictures of the item. We feel very misled. The only offer to resolve was to send out a french polisher which is one of the more creative responses I've ever received from a customer service team but that will not up the quality of the bookcase to match our solid timber floors and other bespoke joinery not did it address how misleading the staff were. Bookcase will be available from a Salvos store soon, we're certainly not keeping the eyesore!!!!!
7 years ago (08-02-2018)
Worst ever after service. Bought a couch from Keeki about 2 years ago and the threads are opening up. Contacted service team 3 times, sent request and still no reply 4 weeks later ! Definitely worth going to Harvey Norman instead. Never ever shopping with these guys. Save your money people, you’ll find a better deal elsewhere and get far better service !
7 years ago (30-12-2017)
Even does not worth 1 star!!! After 10 weeks of waiting, they gave me a delivery quotation $110 and they said it is high quality delivery. The delivery team called me after I called them to follow up and surprisingly they said they can deliver my orders a week later (3 business days). That's ridiculous and a real rip-off for that price. It was my first and definitely my last purchase from these guys...
7 years ago (07-12-2017)
The lady who put my order through the register at this store was a condescending smartass. At a time where everyone shops online you would think stores would go above and beyond to be friendly. Not this store. Love Keeki furniture & decor - don't love the staff at this store.
7 years ago (09-02-2018)
I was so shocked. Today I took time off work to come into this store. Specifically wanting to look at a painting to confirm its colours before I purchased it as a white painting. White can be quite deceiving online to what your expectations are. So I wanted to be sure. I looked around the store could not find the art. Went to the counter the lady was more interested in telling the other people sale prices although they can read the sign and finally served me. I explained to her and showed her a pic on my phone of which painting I wanted. She looked it up and cut me off while I was speaking. She then told me its not here but somewhere else. I said can you get it sent down so I can look. No she said not unless you buy it. I said I don't wanna buy it unless I like it, how do I know without seeing it properly she said its the same as the photo online, I explained that whites do change depending on lighting and photos and so on ... she poo pooed this stuck up her noose and said theres nothing else I could do. My co-worker was shocked as well. So my co-worker told me about Harvey Norman and West Elm and advised they are very friendly and I went an bought 2 paintings with them! I also work in Insurance and refer a lot of my clients to come to you guys when there furniture is damaged now, I will be suggesting they stay clear and suggesting West Elm.- Further to this previous post. I also sent my complaints in via the web to the store in question. I have since received fantastic service from the Manager Jessica there who could not do enough to explain, listen to my complaints and advise how she was taking action and how she could help. They have ordered in the painting and I am due to go in the store today to view the piece. The honest and lovely service I have received from the manager really redeemed any tough experience in the store I had previously, as I do understand sometimes stuff does happen due to unknown circumstances. It is great to see a store taking on constructive feedback and really trying to make a more positive experience from there customers feedback.
8 years ago (02-02-2017)
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