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JB Hi-Fi Hoppers Crossing

  1. Hoppers Crossing
  2. Werribee South Electronics Store
  3. Geelong Electronics Store
  4. Werribee South Mobile Phone Shop
  5. Werribee South Computer Store

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JB Hi-Fi Hoppers Crossing
Address: 283 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia
Phone: (03) 8754 4200
State: Victoria
City: Hoppers Crossing
Zip Code: 3029


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Great gift ideas. Great location. I felt like I had my own shopping assistant when I was approached by Nadia. She asked if I needed assistance and I told her what items I was after and my budget. She took the time to go through pro's and cheese ok as of all the varieties that suited my search and left me feeling satisfied with my purchases. It was so quick and took out all the guess work.
Racial experience at this store.nnVisited the Hoppers Crossing store on 6 Jan 2026 around 5:30 pm.nnWe were assisted by a very polite and helpful sales assistant on the floor regarding a price match for a Dyson air purifier Good Guys website showed $985. She brought the item to the counter for checkout.nnAt the counter, the cashier advised the price was $995. When we politely asked about the $985 price we had seen, his tone suddenly became rude and dismissive. He said, “You need to talk to the salesperson, not here, mate,” in a very frustrated and unfriendly manner.nWhat was disappointing was the clear change in attitude. The same cashier was smiling, patient, and polite with the staff and customer native Australian before us, explaining things calmly. With us, the tone was noticeably harsher and unwelcoming, even though we were polite and simply asking a question.nnThis interaction made us feel uncomfortable and unwelcome. A simple, respectful explanation about price-matching policy would have been enough. Because of this experience, we chose not to proceed with the purchase, even though we had a $30 JB Hi-Fi gift card, and decided to buy elsewhere instead.nnCustomer service should be consistent and respectful to everyone. Unfortunately, this store lost a genuine customer due to how this situation was handled.
Had a really good experience at JB Hi-Fi Hoppers Crossing today. The staff were friendly, patient, and genuinely helpful. They greeted me nicely as soon as I walked in and made sure I found exactly what I needed.nnEven though the store was busy, they still took the time to answer my questions and explain things properly. I really appreciate the effort and customer service they provided.nnThe store is well organised, prices are good, and the staff make the shopping experience easy and comfortable.nHighly recommend JB Hi-Fi Hoppers Crossing for great service and helpful staff!
I got help today from Ibrahim if I caught his name right. He was amazing and fantastic. His recommendations, suggestion, knowledge were outstanding. I ended up spending 2.5k all together. I also saw how he helped and cared for other customers along the way. I will go back to store to double check if I got his name right.nnHowever, JB HI ball dropped at cashier. In summary, a small matter of 10$. Cario i think was her name instructed me to swipe the gift card on terminal. I knew it won't be enough to cover my purchase so I asked what was a reminder, she asked how am I going to pay and asked me again to swipe the gift card, I said that I will pay by card card, swiped the card, asked again about the outstanding amount, and at this point I said that I also want to use 10$ voucher. Cargo said it was not possible because it had to occur before the gift card got swiped and that it was my fault for not telling her that I had voucher or the gentleman that serviced me before should have clarified it with me.nHow am I supposed to know regarding these limitations? Or what am I supposed or not supposed to tell cashier and in what order.nnWhats followed is attitude, blaming customer, and no apology offered. It is small amount 10$ but it leaves bitter experience.
JB Hi-Fi Hoppers Crossing is a great store with a wide range of electronics, good prices, and helpful staff. The store is well organised, and it’s easy to find what you’re looking for. Checkout is smooth, and overall the shopping experience is good.nI’m giving it 4 stars because sometimes there’s a long wait to get assistance from staff, especially during busy hours. Once you get served, the staff are knowledgeable — it just takes a bit of time to catch someone’s attention.nStill a reliable and convenient place for all tech and entertainment needs.nIf you want it shorter or more casual, I can tweak it!
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