Samsung Werribee

Reviews, get directions and contact details for Samsung Werribee

Address: Derrimut Rd & Heaths Rd, Werribee VIC 3030, Australia

Phone: 1300 425 299

Website

State: Victoria

City: Werribee

Zip Code: 3030

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

The staff are wonderful.. very helpful and friendly. I had no idea how to use or transfer data to my new phone, The girls took care of it all. Transferred everything from old Samsung to new one and gave me a tutorial on how to use new A8.. The shop set up is open and relaxing, easy to browse all the latest devices without the pressure or stress you get at an apple store. Keep up the great work

Jenny was sensational today, she had the patience where others have failed,and she nailed it for me. She undertook calls to senior staff, backups, restarts. software re flash which all took time but finally the phone was good and I go away a very happy customer.

Rosie was fantastic helping me set up my new Note 9. The way service should be, not just selling me a phone and figuring it out myself. Everything was set up and explained so I can use it straight away. Very helpful and friendly staff here and a wonderful phone too.

Poorly set up. I had an appointment and lined up at roped area. Multiple people just jumped ahead and staff made little effort to identify who was first. Also why bother making appointment if it's just every man for himself. Was hoping to repair my granddaughter's device with Samsung but price was ridiculous and they don't offer afterpay on repairs. Really unfortunate.

I was served by a lovely lady named Rosie. She was extremely kind as I had a problem with my S6. She was very approachable as they were closing, she still took the time to assist me with my problem. She fixed my charging sockèt and I left with my phone working. I will definitely be back to purchase a new phone .

Handed my Phone to the Werribee store for them to send off to fix a cracked screen. Was told that it would take 24 to 48 hours. Here I am.... 6 days later still waiting..... they even tried to call me 4 days ago stating I needed my back screen fixed. Nice try. You were advised to email me. Not call me. As you have my phone..... And my email address was written down incorrectly even though the paperwork taken from me had my correct email address on my phone contract. Samsung makes me want to get an iphone. Very dissatisfied customer.

Attentive customer service, friendly staff, ive been served twice by Jenny and both occasions helpful. Didnt know you had to book in a repair appointment as jenny kindly advised this and still took my repair job in. Quick turnaround for a s9p screen repair, dropped off in the morning although was advised it takes up to 2 days, was ready at 4.30pm same day.

I always come around and have interaction with the sales staff and they have always been very helpful and I love to deal with them. They always try to help and let me make a well informed decision on Samsung equipment as it is a very expensive decision at times. I can recommend them and I always find it a very popular destination for tech hunters as Samsung is the world's leading brand. They carry stock and can help the customer in need of upgrading their handsets, tablets, wearables etc.

Very bad service and lazy people.. I have been to this place twice, once with my friend as he had some issues with the phone not charging.. they didn't provide a good service and were not helpful at all, although there were not that busy, they said to make an appointment and come on some other day.. how ever my friend went to Highpoint samsung and got it fixed without any hassle.. today I went as I had some issues with my gear S3.. they did the same to me as well. management need to talk to the people working hear, I have been using samsung for more than 10 years but very disappointing the way they providing services. for me it looks like they only provide services to clients who comes to buy things but not for client who comes with issues with their samsung devices.

Extremely happy in all my time in using a phone no person like Jenny has helped me so much. Nobody has ever helped me answered my question. I can't even recommend her as highly. I'm over whemled how I was greeted and the service I got from Jenny. So so happy will sending all my friends to her. Will be her regular customer. Definitely will not be going to anyone else other than her.

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Directions to Samsung Werribee with public transportation

Derrimut Rd/Heaths Rd (Hoppers Crossing) 90 meters

945

Derrimut Rd/Heaths Rd (Hoppers Crossing) 110 meters

166

181

Derrimut Rd/Heaths Rd (Hoppers Crossing) 250 meters

166

167

181

Werribee Plaza/Derrimut Rd (Hoppers Crossing) 270 meters

161

Werribee Plaza/Derrimut Rd (Hoppers Crossing) 280 meters

181

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Reviews, get directions and contact details for Samsung Werribee

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Directions to Samsung Werribee with public transportation

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