HBF Health Insurance

Reviews, get directions and contact details for HBF Health Insurance

Address: 96 William St, Perth WA 6000, Australia

Phone: 13 34 23

Website

State: Western Australia

Zip Code: 6000

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Short queues at around 2PM, staff were helpful. Easy to spot.

Staff member could have done better with communication, but nothing too bad.

 9 years ago (29-04-2016)

Kept waiting after registering at "check in" for over 20 minutes to see about joining there Health Cover.
Finally staff member came over to ask 3 seperate couples what we were there for ??
We were the first of the three to register but we're told by the female staff member "Shouldn't be too long " other two couples were seen straight away !! Needless to say we just walked away out the door down the road to BUPA 
Sorry guys ( girls) wake up !!!

 9 years ago (19-10-2016)

appalling to say the least....your "manager-member-engagement" who is supposed to be contacted when nothing happens 3days after your automated email is not attended to does NOT even bother to return calls or answer emails...in fact all you get is another automated email telling you to contact the same person....when you call the call centre you get different answers from different operators...HBF then choose the answer they feel suits the situation regardless of what you have been told....the problem is referred to "member's services advisor team leader manager" where it is carefully swept under the carpet and you are told the problem has been solved and to  "move-on"...meanwhile you are no further advanced as to exactly what cover you have because your query "which operator do I believe????" remains unanswered.
VERY convenient for HBF when it comes to defining your cover when payout time comes......but hey "it's non profit" don't forget....just how legit is this sort of service??????pay peanuts get monkies ??????????

 12 years ago (05-04-2014)

Good health covers in western Australia 

 9 years ago (25-09-2016)

This is not a HBF retail location. It is their head office.

 14 years ago (20-10-2011)

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HBF Health Insurance

Reviews, get directions and contact details for HBF Health Insurance

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