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QBE Insurance

  1. Perth
  2. Mullaloo Insurance Agency
  3. Western Australia Insurance Agency

Reviews, get directions and contact details for QBE Insurance

Address: 200 St Georges Terrace, Perth WA 6000, Australia
Phone: (08) 9213 6333
State: Western Australia
City: Perth
Zip Code: 6000


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Already a QBE customer and phoned 133723 to get a quote for another car. Waited 40mins the first time and 30 minutes the second time later in the day. The calls were never answered. Tried again the next day, gave up after another 30 minute wait. Oh, however the recorded message does talk about how they value our time and customer importance blah blah blah. Terrible service.
7 years ago (04-01-2018)
I am really frustrated with their service. When contacted, their initial response is from Australia, and then transferred to one of the overseas centres who really do not provide the level of service. I do not recall any instance where they were able to resolve my issues swiftly. It is very unfortunate to the customers and also frustrating, I think at this day and age, the service quality need to be much higher, reducing time wastage of clients.
8 years ago (29-07-2017)
Just hit the 90 minute mark waiting to make a claim. The two people working in the call centre today must really be under the pump .
7 years ago (24-02-2018)
This is the most incompetent insurance company I have ever dealt with. My back fence fell down a entire week ago and they were apparently going to rush through my claim because I have a child and a dog but I am still waiting. I out in a complaint and they halted it?? How can they do that???? You have no rights as a customer. The service is appalling. And now they aren't even based in Australia. Your call goes through to the Philippines. This company is a joke.
8 years ago (04-08-2017)
My roof fell in. The assessor granted repairs.. Have paid the Excess and still the roof has NOT BEEN REPAIRED.
8 years ago (17-11-2017)
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