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Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Shop In-Store or Online at the award winning www.harveynorman.com.au
You can LiveChat with a product expert 7 Days a Week.

Address: 41/49 Willarong Rd, Taren Point NSW 2229, Australia
Phone: (02) 9589 8800
ua.moc.namronyevrah.ua@tsrifremotsuc
State: New South Wales
City: Taren Point
Zip Code: 2229


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
My partner and I visited the store during the busy Black Friday sales and were warmly greeted within minutes of arriving. When we were ready to begin our purchase, we were assisted by Nikki in the Small Appliances section, who demonstrated exceptional product knowledge and impeccable customer service. She was prompt, attentive, and incredibly helpful. Nikki made multiple phone calls to confirm stock availability and ensured we were fully informed about warranties. She went above and beyond to help us stay within our budget - truly a five-star experience. I cannot recommend her highly enough.nnNikki then introduced us to Suzanne in the White Goods department, who also provided outstanding service and expertise. Suzanne made sure she had the exact product codes we needed, worked hard to meet our budget expectations, and coordinated delivery within our preferred timeframe. She was friendly, relatable, and thoroughly informative about warranties on our purchases. In a short amount of time, we were able to finalise our order at an even better price than expected. We were so impressed that I couldn’t help but give her a hug before leaving!nnSuzanne even directed us to the Bedding department to complete the remainder of our shopping.nnWell done, ladies! Stellar customer service still exists, and our experience - especially during a busy Black Friday period - was absolutely outstanding.
My wife and I went to Harvey Norman Caringbah on the weekend looking for a robot vacuum. We were extremely impressed with the customer service. A young lady named Phoebe took the time to understand our needs and budget, answered all our questions, helped us find the best option and gave us a great deal! I used to shop here years ago and the service was not near as excellent as the service provided to my wife and I this past weekend. Very happy with our purchase, we come back again.
If you’re looking for exceptional service and expert advice for a bathroom Reno or just life in general head straight to the bathroom section at Harvey Norman Caringbah and ask for Jo D’Agostino.nnFrom the moment you meet Jo, you’ll notice her genuine care and commitment to helping you find the perfect solution. She goes above and beyond every single time, offering thoughtful advice and practical recommendations that make the decision process easy and stress-free. Jo doesn’t just sell products – she solves problems. Her ability to listen, understand your needs, and provide tailored solutions is truly impressive.nnWhat sets Jo apart is her unwavering dedication. No matter how big or small the request, Jo is always ready and willing to help. Her professionalism, knowledge, and friendly approach make the entire experience enjoyable. You can trust that Jo will be there for you every step of the way, ensuring everything runs smoothly.nnIf you want a level of care and support that you simply won’t find anywhere else, Jo is the person to see. Harvey Norman Caringbah is lucky to have such an outstanding team member and I was truly blessed to come across her. Highly recommend Jo and Harvery Norman Caringbah for all your bathroom reno needs and advice.
Brendan Benton from bedding department provided exceptional service when helping us choose our new beds at Harvey Norman. He was professional, patient, and genuinely knowledgeable about every product. Brendan took the time to understand exactly what we needed and guided us through all the options without any pressure.nnHis recommendations were spot-on, and thanks to him we walked away with beautiful beds that suit our home perfectly. We truly appreciate everything he did for us — he helped us so much and made the whole process smooth and stress-free.nnHighly recommend seeing Brendan if you want great service, honest advice, and a quality purchase.
I was advised to visit my nearest store to have a malfunctioning battery checked. Following this advice, I went to Harvey Norman Caringbah at approximately 3:40 pm.nnI spoke with a member of the technical team who identified himself as Steve. He advised that he could not assist because the product was dispatched from the Moore Park store. I explained that the email I received specifically instructed me to visit my nearest store and attempted to show him this email; however, Steve did not review it and disregarded my explanation.nnThe interaction lasted no more than two minutes. Steve then returned to the back room without offering any further assistance or alternative solution. Throughout the exchange, he appeared impatient and dismissive, and the matter remained unresolved.
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