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Harvey Norman

  1. Carindale
  2. Eagle Farm Department Store

Reviews, get directions and contact details for Harvey Norman

Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

Address: Homemaker Centre, 1 Old Cleveland Rd, Carindale QLD 4152, Australia
Phone: (07) 3398 0600
State: Queensland
City: Carindale
Zip Code: 4152


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
We were in the market to upgrade from a Queen bed to a King bed.nWe had to purchase the base and mattress and had no idea where to begin and what was available, beds and technology had certainly changed over the years. The staff members Luke, Ganesh & Jeff at the Carindale store were so knowledgeable and took the time to answer all our questions. Their professionalism and outstanding service was amazing they listen to our concerns and needs which helped us choose the correct bed for us.nThank-you so much.nKatie & Brett
My partner and I came in looking for a new bed set. I'm very specific on what I want and like which can be difficult at times, and Luke was able to assist us in finding the perfect fit + was more than happy to help! Greg was absolutely amazing and knowledgeable as well; made sure that we had picked the right mattress for how we sleep. They both ensured that we were happy with our products, and went the extra mile for us. On top of that, their customer service is great, they made us feel like they were not just trying to sell us products but to also have quality conversations with their customers. Definitely safe to say we will be getting all of our furniture home and electrical appliances in the future from here thanks to them!
Luke in the bedding department was nothing but excellent when I came in to purchase a new queen mattress, he showed really in depth knowledge of the products, was incredibly friendly and honest and made choosing the right bed a breeze. I recommend if you need a new bed or anything bedroom related ask for Luke.nEdit: I returned to buy sheets off Luke’s recommendation and I think I bought the best sheets I’ve ever slept on. Seriously ask for Luke you can’t go wrong.
I bought an ex display off Kevin at Carindale and as it was a great deal it ended up overheating and the battery didn’t last more than 1-3 hours. When I rang apple they said that the laptop was not a 2020 which it was sold to me as that but it was a 2019 and had no warranty. I went back and Kevin convinced me he didn’t know this and also said it was under warranty and so they sent it away to get repaired. I spoke to the owner Brady last week who said the motherboard needed fixing and they are willing to fix it and it’s all under warranty. He convinced me that was the best option. Yesterday I got told that it wasn’t under warranty and they don’t want to fix it as it will cost them. Their team all seem to not know the ins and outs of what’s going on and the communication has been average. On top of that I had Kevin call me yesterday and tell me that they could contact the area manager and apple to get confirmation on fixing it but said they won’t - it will take too long so will just give me a refund. I have now lost two weeks of work from this muck around. There has been no offer to replace me with a new laptop for same price I paid. They basically have said there is nothing they can do. Bad customer service and I would not recommend buying off them.
Visited recently to purchase some electronics, the customer service was very good. Something that is hard to come by sometimes. But the team in electrical goods was very helpful and nice. The parking for the Centre is a smidge painful when busy but there is more parking underneath.
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