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Event Cinemas Top Ryde

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Reviews, get directions and contact details for Event Cinemas Top Ryde

Event Cinemas Top Ryde

About

The evolutionary Event Experience

Story

Event Cinemas Australia delivers the best of the big screen!

Address: Top Ryde Shopping Centre, 4/109-135 Blaxland Rd, Ryde NSW 2112, Australia
Phone: (02) 8878 1215
State: New South Wales
City: Ryde
Zip Code: 2112


Opening Hours

Monday: 9:30 AM – 9:30 PM
Tuesday: 9:30 AM – 9:30 PM
Wednesday: 9:30 AM – 9:30 PM
Thursday: 9:30 AM – 9:30 PM
Friday: 9:30 AM – 9:30 PM
Saturday: 9:30 AM – 9:30 PM
Sunday: 9:30 AM – 9:30 PM

Update Info

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Reviews
The seats don’t do the foldy thing like the ones in Broadway and there are little creases in the movie screen which is annoying. Service was ok, great popcorn and you have to self-serve your food you ordered. It was very expensive though, we had to pay $80 just to watch a movie! I do not recommend visiting this cinema.
SCREEN 8 - there is a very large and visible tear/scratch right in the middle of the screen!nnThe drinks section was closed during the interval of a 6.30 show, so around 8pm, so we could only get water even though we had combo vouchers for other drinks.nnAlso the two of the visible parking entrances including the one suggested by Google maps were closed so it was a struggle to find parking entrance could be due to Easter Sunday
Terrible customer service. I booked an online ticket and was questioned about dishonesty and lying about my booking. Didn’t get the staff worker’s name but she was on the larger side and of subcontinental ethnicity. Please train your staff better
Location is convenient right near the upper level carparks, and it gets the job done. I wouldn’t say it’s the nicest or most well maintained cinema, but it works.nnNot sure if it’s because of the time that I came 9pm ish, but there was only one staff member there at the time. He was super friendly and warm, and knew what he was doing but if it were busier, it may have been a bit of a wait.nnThe movie cinema was decent, I think they have 8 or 9 cinemas. Pretty standard ‍
It’s not always a positive or a negative feedback that must affect a place or a business. I would like to thank and show my gratitude towards the amazing customer service and very friendly staff of event cinemas and also the Top Ryde service.nI went to watch a movie in the event cinemas on 30th at Screen 8 and row J seated at seat 7. I would not have remembered this if I would not have lost something important. I was so involved in watching the movie that I lost sense of losing my Apple AirPods Pro in the theatre. I was on my way back nearly reaching home and got a notification “AirPods left behind” and I was panicked and not sure what to do and how to find them.nI was disappointed and upset of losing them again because of my negligence. My brain worked and I went into event cinemas site and found the contact number and called them. As we all know the staff could be busy with multiple calls and inquiries. No one answered and I was really curious and then somehow found the TopRyde mall’s number and called them and I spoke to Hyerin not sure if I have heard correctly and I requested her to please help me find my lost AirPods. She surely u sedation my concern and said I will try my best and am sure she might have tried and she called me back and also made an effort to inform me about getting in touch with event cinemas and couldn’t get in touch with them. She assured and said she surely will try to help me and get them to me before her shift ends at 6.nI did not stop and kept on trying the event cinemas number and finally got someone and his name started with A, sorry for not remembering the name because I was so tensed that I was not in a situation to remember and ask for anything else.nAnd that nice gentleman promised me to help me with this. I would also like to apologize for calling multiple times and hassling them. And finally around 8:00pm after the show was was completed they searched and found my AirPods Pro and I have given my details so the staff managed to call me back and inform that they have found my AirPods and also said I can come and collect anytime and it was too late and far from my place I told them I will come the next day.nAnd that did not stop there. They called me back again the next day and asked me if I am coming and collecting my AirPods.nI appreciate the way they called and checked and assured things are really under control and I can come and collect anytime. The shift manager making sure the next shift person knows about someone coming and collecting and making sure it’s reaching the right person.nThis might be a long story but this is a real one and I sincerely would like to thank each and everyone. Humanity exists. Apple is indeed smart in technology and yes if we turn on location of our devices we can find them easily. If the staff would not have helped me in finding my AirPods and some hacker would found them, I surely would have lost my AirPods.nThank you once again.nYou people are really amazing and very well deserved for every kind of appreciation…..
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