facebooktwitterpinterest
mobil menu

Direct Vet Services

  1. Point Cook
  2. Werribee South Veterinary Care

Reviews, get directions and contact details for Direct Vet Services

Direct Vet Services

About

The Love And Attention Of Family Quality Care For Your Much Loved Pet

Story

Direct Vet Services aims to combine high quality veterinary care, advice, animal comfort and care products to enhance the of life of your family pets. Direct Vet Services differentiates the veterinary experience by offering impartial advice, provided with the care and accountability of a local family business. The facilities and pet care services are of the highest quality supported by over 40 years combined veterinary experience of the staff at Direct Vet Services. We provide care to all companion animals, including Dogs, Cats, Birds, Ferrets, Rabbits, Reptiles and more. Services incorporate consultations, vaccinations, surgery, dental care, grooming and rehabilitation care.



"Pets are a huge part of our life, they are our family – so we ensure every visit to Direct Vet Services is like a big warm, welcoming cuddle and wag of a tail. The work environment for employees is also very family like and typified by support, respect and courtesy for each other.We have a devoted team of experienced Vets, nurses, groomers and support staff who provide the highest level of care to pets to ensure that they’re fit and healthy.We pride ourselves on providing high quality, award winning veterinary care and for being a workplace with sound policies, procedures and a commitment to staff health and well-being. We understand that people are our best assets.With us you become part of a family, not lost in a corporation."
Address: 8/22-30 Wallace Ave, Point Cook VIC 3030, Australia
Phone: (03) 9369 1822
moc.dnopgib@secivrestevtcerid
State: Victoria
City: Point Cook
Zip Code: 3030


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

related searches: vet truganina, vet point cook, vets
Similar places near
Animal Accident & Emergency - Point Cook Animal Accident & Emergency - Point Cook 282 miles
Cat Napping Suburban Retreat Cat Napping Suburban Retreat 1 km Love this place. The staff are all so friendly and love cats as much as I do! It's ...
Greencross Vets Point Cook Greencross Vets Point Cook 1 km Grace sees her favourite Doc Josh there. He does amazing job with taking care of her,...
Petstock Veterinary Hospital Hoppers Crossing Petstock Veterinary Hospital Hoppers Crossin... 1 km Always great service and a great selection of products. Verry well maintained and cle...
Best Friends Point Cook Best Friends Point Cook 2 km I’m one of your frequent customers and I always enjoy buying fishes from your store. ...
Our Vet Point Cook Our Vet Point Cook 2 km Pet shop is very pricey. Staff are friendly but could do with a bit more knowledge of...
Laverton Veterinary Clinic Laverton Veterinary Clinic 2 km You are not just a number. Doc rosemary loves animals. I tell all my friends to go to...
Wyndham Home Vet Wyndham Home Vet 5 km Very knowledgeable staff and reasonable price. She is looking after my dog (killer) f...
Equine Centre Equine Centre 5 km Always look forward to the Annual Clydesdale show it's a great day to see these beaut...
U-Vet Werribee Animal Hospital U-Vet Werribee Animal Hospital 5 km Outstanding clinic - my pooch was in ICU for a few days. Staff (vets and nurses) went...
CardioRespiratory Pet Referrals CardioRespiratory Pet Referrals 5 km
Hoppers Crossing Veterinary Clinic & Hospital Hoppers Crossing Veterinary Clinic & Hospita... 5 km A great Veterinary with friendly staff and vets. They really care your pet and help y...
Greencross Vets Hoppers Crossing Greencross Vets Hoppers Crossing 6 km Took my cat in for surgery on her knee a few weeks ago, was very nervous about it. Dr...
Western Equine Veterinary Services - Mobile Veterinarians Western Equine Veterinary Services - Mobile ... 6 km Very good help 5stars from me
Greencross Vets Werribee Greencross Vets Werribee 7 km They were able to fit me in within the week and the staff were very nice and accommod...
Vern Ryan's Pet Resort Check in Center Altona Vern Ryan's Pet Resort Check in Center Alton... 7 km My two pampered pooches have been staying at Vern Ryan's four or five times a year si...
Wyndham Veterinary Clinic Wyndham Veterinary Clinic 8 km Wonderful, caring staff and vets. They did everything they could for my elderly dog b...
The Visiting Vet The Visiting Vet 9 km Sandy and her Team are so dedicated to helping animals. I have a X Large breed of dog...
Reviews
Direct Vet Services have been a great support for our fur family. From yearly vaccines for our kitties, and helping us navigate end of life care for our pup, they were able to answer any and all questions we had. Particular shoutout to Dr Karen and vet nurse Aleisha for your kindness and care.
We had a terrible experience at this place. We saw Dr Sarah who first of all didn’t respect our time. We waited for almost 45 minutes and when our turn came she was busy chatting non work stuff that we could clearly hear at the reception so after waiting for 10 minutes we had to ask for her attention and she dropped the discussion and followed us to the room that was allocated to us. As soon as she saw our dog she diagnosed potential cancer symptoms. She sounded like a recent graduate who predominantly used medical words and didn’t explain what it means in simple terms. We had to repeatedly ask her what she meant. We didn’t trust her and decided to get second and third opinion at other vets. All the reports came out normal with no issue at all. This place looks like they want to milk money out of you. The worst part was that she decided our dog had cancerous signs before even touching our dog and checking any results and used scared tactics. Utterly unprofessional behaviour!
It is the most horrible place to bring your pet. DO NOT WASTE YOUR MONEY!!!! They will keep asking you to revisit instead of providing a thorough care in the first instance. Unprofessional doctors and staff!!! My Labrador had severe itching issue and I decided to visit this practise. She wasn’t assessed thoroughly and just told try shampooing her. She had red skin and lost hair due to itching. They just wanted to make money so we can revisit as this wasn’t a treatment but a delay in treatment. When I called to highlight my disappointment and concern Karen, the director said there was nothing they want to do or take any responsibility. And wanted to charge me again for a revisit for the same concern. This is not just unethical but immoral to let a dog suffer because you are putting profits before the speechless pups. Doctors here are inexperienced and only working off revisits profit. Go see another Vet who can provide care with urgency. The service was so unprofessional I almost felt my Dog was seen by a nurse and not a Vet.
Always have great experiences here. Karen is beyond amazing with both our fur babies. The team have always been fantastic and helpful. Could not recommend this practice higher. Also love that I never feel rushed everything is explained in terms we understand and we always get a chance to ask questions.
Was a great visit for my cat. Although not sure why I had to see a vet again for a follow up monthly injection. But it was all sorted out for the next 6 months of visits. Reasonably priced, friendly and Meow is a happy cat again.
Happy with the appointment. Didn't take long for Jeanie to settle considering her second visit. The staff was gentle & patient throughout the visit. 10 out of 10.
I have been to direct vet services for the past 10 months since I moved to the area. The nurses are extremely helpful and nice, that was the reason why I was a regular customer. I have spent thousands in this place given I have three cats. However, What happened recently has changed my mind annot go back again. I took one of silver boy for a F1 vaccination in Nov and everything was checked fine. And in beginning of Dec I went back for a booster shot and I was told that he looked very sick and must be going through something, I explained to them that he may have got ringworms and didn’t look great but he’s healthy and active in eating playing and toileting. They have still suggested multiple tests before the Christmas. Urine tests and protein and urine were performed and they couldn’t explain to me what they suspected and then they suggested multiple blood tests, overall cost was over $600. They told me my cat may have PKD, FIV, or liver shunt. After showing them the genetic tests of the parent, they are tested negative with PKD and FIV, they said it couldn’t be liver shunt! After the last blood test they still couldn’t figure out what happened exactly and they referred to the specialist in Melbourne Cats Vet. I spoke with the specialist last week and ran through all the historical blood test direct vet has done. I was told that the urinalysis showed no signs of PKD and blood tests are all showed normal with very mid degree of inflammation but no signs or symptoms of FIV or Liver Shunt! They couldn’t understand why they would need to run an extra protein tests on urine while the first urine tests is fine. With all the blood test there’s also no sign to show he has liver shunt! All the wrong suspicion I was mentally suffered and upset during the past month. They showed zero knowledge about how to analyse and understand the blood result or urine results, all they would do was to suggest al every tests for . I will never go back to this vet again.
When I first took my dog to this vet, the vet asked me what breed she was and after telling her, she responded with "who would let that happen, the previous owners must've not taken good care of their dogs". Which is a bit inappropriate to say. Also, at another visit to the vet, we were ushered into the examination room and made to wait for 40 minutes before the vet even showed up. On another occasion, I had taken my dog to get her weighed and get her wormer tablets, I was told there was an opening for an appointment but that they were running late and booked it because my dog seemed to have something stuck in her ear. I waited for 30 minutes and decided to go to reception to ask for an estimate of how much longer it'll be. "Hi, I was just wondering how much longer you think the wait will be?" and the receptionist responded very rudely with, "I told you we were running late". They are also very overpriced compared to other places.
Great service from this vet, and gave our two pets an excellent experience. We would definitely recommend this vet to you.
Comment on this business

Direct Vet Services map

to add Direct Vet Services map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0034 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy