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Reviews, get directions and contact details for Commonwealth Bank

Commonwealth Bank
Address: Shop G24, 1 Bay Street, Broadway Shopping Centre, Broadway NSW 2007, Australia
Phone: 13 22 21
State: New South Wales
City: Broadway
Zip Code: 2007


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
Probably the worst branch of common wealth bank I have been to! I'm just coming out the second time from this branch where I had gone before and one staff lady told me that the branch manager has left (at 3:30pm) pretty rudely. When she saw the amount I was depositing she became all smiles. This next time, there were other two portly ladies, in which the older one brusquely questiined me like a police sergeant "Have you checked the payorder depositing machine?"...as if I was a newbie from a village who didn't know how to operate an ATM machine. That was an international payorder of above 15k aud. Then, she and other lady looked closely at the international pay order and vank name and the first one quips " You need the authorisation signatory also signed at the back..both of the signatories..yeap, yeap!", (meaning the bank authorities who issued this payorder!). Then other younger one went, " I think only the account holder needs to sign at the back". ... Your staff has no training, they are abrupt and irresponsible when they talk with new customers and are discriminative. I believe they assume everyone for either: A) A student or B) A clueless new immigrant (because of color and accent). Teach your staff basic customer interaction and human values and how not to assume things before listening to what customers are saying. Dont just blurt out self assumed WRONG explanations before customer have not even spoken, which might cost you and the customer plenty of hardship. You might be losing a million dollar check someday through such incompetent self assured staff and not even know about it. Otherwise I suggest you change your name to "ol' housewives bank of Bahamas"!
7 years ago (07-03-2018)
Please acknowledge that alot of these reviews aren’t based of this actual branch! They have fantastic customer service with very helpful staff members including in very busy days. I’ve had banks tell me to shoo off because what I’m asking for is accessible through they’re app, this bank branch has people that are actually happy to show you how to use the app!
8 years ago (22-09-2017)
The Commonealth bank needs to aknowledge that climate policy writ now is going to affect the children and grandchildren and progeny into the future of their customers and their workers and their shareholders. Withdrawing and refusing financial support to offending corporations who ignore the impact of mining and drilling and carbon emmisions will save our world from inevitable destruction in the near and far future. Our future is in your hands. Protect it please. Yrs Frederik Schuijff .
8 years ago (22-06-2017)
I'm really disappointed that CommBank was the biggest funder of fossil fuels in Australia in 2016. If CommBank really cares about Australia's future then they should stop funding dirty coal now.
8 years ago (15-06-2017)
Customer since primary school. Hope Com Bank stops being a corporate criminal against humanity by stopping it's funding of fossil fuel!
8 years ago (29-06-2017)
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