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Reviews, get directions and contact details for Club Marine Insurance

Club Marine Insurance
"Club Marine is Australia’s largest provider of boat insurance, and we’re proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 50 years.When you join Club Marine you get more than boat insurance, you get a range of exclusive member benefits from Australia’s largest provider of pleasure craft insurance.Backed by Allianz, one of Australia’s largest general insurers; we’re not just for the boating community, we’re actively part of it as supporters of more than 100 yacht clubs, fishing tournaments, boat shows, regattas and volunteer marine groups.To determine if Club Marine boat insurance is right for you, please review the Product Disclosure Statement available on our website."
Address: 9/24 Mews Rd, Fremantle WA 6160, Australia
Phone: 1300 002 582
State: Western Australia
City: Fremantle
Zip Code: 6160


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed


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Reviews
One of the worst companies to deal with. The whole process of any claim is a nightmare, constantly chasing them up and the assessors, repairers they suggest you using are even worse. No communication or guidance from anyone and when you do get hold of someone you are waiting weeks for a worthless response. complete cow boys using contractors just as bad.
Great Policy, user friendly website. BUT when I ring the phone number and get the verbal menu choose a number etc on my iphone 12, my selection does not register and I am stuck in an endless automated answer loop :-. It should default to an operator after the first cycle of non response.
My 2 recent enquiries have been handle to my total satisfaction. Due to increase of boat prices I enquired about increasing the cover for my existing vessel. I was offered a 10% increase on the agreed value at no additional cost. After hearing from another boatie that some insurance companies do not cover vessels sinking unless as a result of collision, I was advised by Club Marine that provided the vessel is seaworthy and regularly service there are no exclusions.
Very good policy. Also was cheapest premium I was quoted. I like that your vehicle has roadside insurance while towing boat.
Rejecting a claim seems to be the first action of this company. They are very happy to take your money, but all the excuses in the world when asked to pay out. I have personally spoken with 4 people this year in our little club who all have had their claims rejected!
Appalling service. Over 2 months and my claim has still not been processed fully. Waiting and waiting for private inspector to view the damage. Cant get hold of him, wont answer my calls, says he will come inspect it then never turns up on multiple occasions. Still waiting. Avoid at all cost.
They're pretty good and easy to deal with, I haven't had to make a claim so I don't want to give 5 stars unless I've done it all.
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