BIG W Pacific Fair

Big W, always got good things but wanted to give a shout out to the lady at the Service desk sorry didn’t get her name but it was at 11:15am today she was so helpful and great customer service. The Service desk was not far from the fitting rooms. There was no one attending the fitting rooms but three staff girls where at one table talking “folding” near the fitting rooms, not once did they help any customers it was busy and messy fitting rooms… disappointing to see…

Good layout, easy to find different sections which I sometimes struggle with in big stores. Good range of products and the fellow with the mustache working electronics was very polite and helpful.

Why would you ruin Blinky Bill? A fabulous classic Aussie character has been labelled on a beautiful 2L sized biscuit tin with a deceiving 150g TINY anzac biscuits in a large air filled rip off bag. $15 for a tin full of disappointment. The biscuits weren't even nice. The photo doesn't depict size very well. The biscuits just about covered the bottom of the tin It was an absolute anti-climax and a joke really. Do big department stores even care an ounce for customer satisfaction? I think not just deceiving ways to rip them off and fill them with disappointment. I've learned my lesson and will spend my money elsewhere.

Their website says the Iphone 11 was still available in store. So I went there to buy it, asked the staff in their tech counter, the staff checked their computer for stocks and she said it was still available and told me to go to their service desk. Asked the lady at the service desk that I am wanting to buy the iphone 11 and she said it is no longer available. Please update your website and stop wasting peoples time and petrol!!!

Great shopping experience, bit deceiving from the out side but inside, WOW and all the labels shops

The place to shop. One single place to have access to Coles, Woolsworth, Big W, David Jones, K Mart! Other than the bargain stalls, there are also famous labels. 5 hrs free parking! Yes, you really can spend so much time there!

They have lots of cheap toys, games, quality books, and such. Purchase clothes and furniture, camping, and so on at your own risk. To get more stars, make sure your store has what your website says it has.

I had the best service experience here yesterday at the layby counter with a young lady called Julianne. I was trying to pay by ZipPay and it wasn't working for me. Julianne helped my wife and I through the process in a very cheerful manner and assured me that I didn't walk alone with this platform which she said had recently changed. Anyway, thanks Julianne...you are a champ! It's amazing how someone being nice to you can change your day : I may have spelt her name incorrectly, but this is close I think

The bloke with long hair that does the balloons is a legend! Helped us out to arrange some balloons for our wedding, could not have made it easier for us.

Large, new store. Well laid out floorplan, cheap clothing, shoes, crockery etc. Of course the quality is based on price, so expect to get what you pay for. Staff is friendly & helpful. I prefer the Robina store.