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Kmart Robina

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Kmart Robina
Address: Robina Town Centre, Robina Parkway, Robina QLD 4226, Australia
Phone: (07) 5553 8000
State: Queensland
Zip Code: 4226


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Great staff and great customer service! Nathan was very helpful and friendly, helping us in the creation of our mug with great enthusiasm. He was willing to answer all our questions, and did all this while managing the service desk. What a lovely young man! Great experience, would recommend!
I had the pleasure of being assisted by Elise during my recent visit to Kmart, and I wanted to take a moment to acknowledge the outstanding service she provided. From the moment I approached her with a question, she was attentive, friendly, and genuinely eager to help.nnWhat stood out most was her professionalism and deep knowledge of the store’s layout and products. She didn’t just point me in the right direction—she walked with me, made sure I found exactly what I was looking for, and even offered helpful suggestions along the way. Her attitude was warm and enthusiastic, and it was clear she takes pride in doing her job well.
I normally don't write negative reviews as most places have been up to standard. However, I've had many issues with this Kmart where on one occasion, i wanted to get a bed side table. on the website it says its in stock. okay great! So I go ahead and select the click and collect option for a side table. Next day, I get told that they couldn't find the stock and refunded me the money. Bummer I thought. In that same day, I had to head in store anyway to get some other products and within the first minute, I see the bed side table that the staff 'could not locate' and 'out of stock' right in front of my eyes. There wasn't just one but 10 of them in stock. I couldn't believe the audacity to tell me and the website to tell me it was 'Out of stock'.nnOn another incident, I wanted to pick up a Sewing machine for a gift and said it was in store and when I asked staff for the sewing machine, every staff pointed me to different directions and everyone said they couldn't find it. The staff are kind but it feels like they just haven't been trained to know where stock is and can't care much more to get better at their job.
Today I asked to see the manager, because I thought I was overcharged by $20. The sign said $39 - the box I bought was covering that sign but the other boxes of the same thing was above the $39. The store manager, Dorothy, was OMG, literally the worst person I have ever ever come across. I can’t believe how rude she was. Just discusting. She walked away from while I was talking to her. I was not angry, at all, I was just checking and asking. My box was sideways beside the other basketball hoops. It stuck out over their $59 price tag and I didn’t see it, I thought it was $39. She said you would have seen that when you picked up the box, well, I didn’t cause I had a huge box in my arms. I am still flabbergasted that this lady has a job, let alone in management ! VERY VERY POOR FORM KMART ROBINA
Love the home department in K Mart as they have so many options and varieties of styles to suit your optimal designs and plus I’ve come across a lot of specials “discontinued products which was great”!!!! Situated in Robina Town QLD and have multiple car parks just make sure where you’re parked at as this is one of the biggest shopping centres in the southern hemisphere!!!!nAbsolutely recommend this place
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