BIG W

Reviews, get directions and contact details for BIG W

Address: 159 Osborne Rd, Mitchelton QLD 4053, Australia

Phone: (07) 3648 4397

Website

State: Queensland

Zip Code: 4053

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I had an exceptional experience shopping at Brookside Big W, and it was all thanks to an amazing worker named Joe. His friendly demeanor and outstanding customer service stood out from the moment I entered the store. Joe’s astute knowledge of the store layout and product details was truly impressive.nnI was looking for a few specific items and struggling to find them, but Joe guided me with ease. Not only did he know exactly where everything was, but he also provided helpful suggestions that made my shopping experience so much smoother. It's clear he takes pride in his work and genuinely cares about the customers.nnJoe is a credit to the Brookside Big W team, and I’ll definitely be returning thanks to the stellar service. If you ever need help in-store, he's the go-to person!

Massive shout out to Callum who works at Big W Brookside! My mother and I purchased the 70” TV and struggled to wheel it out to the car. Callum who was on his break saw us and instantly offered to help. He even put it on the back of the Ute for us and tied it down! So VERY appreciative for the extent he went with his customer service, since no one else offered to help and their is no collection/loading dock there.

How does one rate a Big W? It's a department store. It's big and sells lots of cheap stuff. Staff are nice. Have been here many times and bought much stuff.

My six year old daughter was bouncing a light Bluey ball in the toy section when the middle aged lady stationed at electrical confronted my daughter and told her in no uncertain terms to stop bouncing the ball. My daughter who has development delays bounced the ball once or twice before returning the ball to the rack.nnThe same lady subsequently confronted me and said “I told your daughter to stop bouncing the ball but she continued”. I told the lady my daughter has development challenges and I am managing the situation. She then stormed off without any explanation.nnI was a bit surprised as my daughter has bounced balls in the same store before and Kmart doesn’t have issues kids bouncing balls. I was also very unimpressed with the lady’s tone and attitude.nnStore manager needs to have a 1:1 with her.nn3:30pm Sat 31 Aug 24

Everything you need at reasonably cheap prices! Friendly & efficient service provided in a clean & spacious environment! Well presented! Staff ready to help! The potting mix is only $5.00 a bag! I recently bought a Contempo brand vacuum cleaner for $48.00! It's bagless & it has excellent suction! I'm very happy with the purchase! Big W sells affordable quality products. My boyfriend bought a strapless bra for me! I accidentally took the tags off before I tried it on! It was not the right size! I returned it without the tags & I couldn't exchange it! The next day I returned with the tags & exchanged it for the next size up! Thank you Big W! I really hope & pray this store isn't one of the many stores that are closing throughout Queensland!nAs you enter the store the security attendant can usually inform you where to locate the items you are looking for! Laybuy is over 10 weeks & for pensioners its 12 weeks! On the   push bikes its an extra &16 to have it assembled on Tuesdays only! Pay on the day!

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BIG W

Reviews, get directions and contact details for BIG W

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