Bicycle Superstore

I was having trouble changing gears stiff on my old Giant brand bike, plus the bottom bracket was very worn.  So I came here and was quoted $560 to repair it, as they said my chain and chain rings were worn as well. This was way more than the bike was worth!. So I tried a bicycle repair shop in Moorabbin and they did the job for $80 and in one day!!!!  Doing the basic work I needed, rather than complete replacement of whole systems. I feel this was over servicing, especially as I had explained that it was an old bike, out in the weather and only used for rail trails.

The guys in the workshop did a great job replacing my bottom bracket that another local bike shop couldn't get off

Had a great experience last week having been assisted by David in purchasing a new commuter rig. David listened, offered some very helpful industry insights new brands are always scary, left with a better ride with better spec than I had expected to that day. Appreciate the knowledge, honesty and service from all there. Will be back!

Have had bikes serviced at numerous places - but these guys did a fantastic job! Great value & knowledge particularly George. A great team led by Jason & co.

This is my favourite shop in Melbourne. Friendly staff, good pricing and always seem to have stock of what I want.

We had our bikes serviced at another store and were treated like dirt. They were very pricey and not at all helpful. We took our sons bike to Bicycle Superstore and had fantastic service at a really good price. They won us over with good old fashioned customer service at a reasonable price. Thanks guys....

Great experience! Brought my bike in to fix a puncture, Jason was lovely to deal with fixed same day. Top quality service!!!

Embarrassing efforts by the employees at this store. On my first visit, they lost my information and could not contact me to inform the work had been done. On my second visit, I called ahead asking for a particular tool and when I arrived the employee said "I thought you were talking about something else, we don't have what you're after" wasting 45 minutes of my time. Don't bother with this place, there are plenty of better bike shops out there!

Super service. The boys have turned around fixing our bike in 24 hours. Plenty of expert advice. More business should kern how to handle customer from these guys. Jason and Herald were awesome. Tx

Not a female friendly service department. Wouldn't listen to me about my bike problem, shut me down when I tried to explain the missing part. Did not resolve my problem.