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BCF (Boating Camping Fishing) - Maroochydore

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Reviews, get directions and contact details for BCF (Boating Camping Fishing) - Maroochydore

BCF (Boating Camping Fishing) - Maroochydore
Address: 32 Wises Rd, Maroochydore QLD 4558, Australia
Phone: (07) 5479 2390
State: Queensland
City: Maroochydore
Zip Code: 4558


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 8:30 AM – 5:00 PM

Update Info

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Reviews
I wish I could give BCF Maroochydore zero stars because my experience with their staff was absolutely appalling. I attempted to return a camp oven on December 31st, 2023, as it was a duplicate Christmas present from my son-in-law. Little did I know, this simple task would turn into a nightmare courtesy of the lying, thieving, and dishonest staff at BCF.nUpon arriving at the store, I waited patiently in line for 20 minutes before finally being served by a shop clerk. I provided the clerk with the BCF store rewards account information used for the purchase, which they confirmed. The clerk then began the process smoothly, offering me an store exchange to the same value my preferred option or refund to the purchasing card. However, my relief was short-lived as another staff member, apparently with seniority, decided to intervene and argue with the first clerk about the refund procedure. In an attempt to expedite the process I indicated a refund to the card would be acceptable. The staff continued to argue.nThis unnecessary altercation between BCF staff members consumed another 20 minutes of my time, during which I had to remind them that I had other commitments and needed to attend to my next customer. It's clear that customer service is not a priority for the BCF staff. Despite my insistence on time urgency the argument continued. The second staff member unnecessarily adamantly insisted on refunding the amount only to the original card payment. I had already agreed to this with the initial clerk, and gave clear instruction to the second clerk for the refund to be processed back to the original card.nI reluctantly had to leave in a hurry, fearing that I would inconvenience my next appointment. To my dismay, months later, the refund has still not been credited to the purchasing card. Upon following up, the BCF staff had the audacity to claim that the camp oven never existed in their records.nThis level of deceit and incompetence is simply unacceptable. I urge potential customers to think twice before dealing with BCF Maroochydore. Their staff's dishonesty and lack of integrity tarnish the reputation of the entire establishment. Avoid this store at all costs unless you enjoy being deceived and mistreated.
i was in the store looking around for roof racks and i was completely lost and uninformed of what was best, however this young lad justin accompanied me the entire time helping and informing me about the pros and cons about all roof racks. amazing customer service and kind young workers.
Great customer service and had the exact product I was looking for. Price matched with no drama. Prefer to buy from store if I can. Good location and easy parking. Huge variety of goods.
Assistant manager Jasmine apparently thinks calling a customer a “dickhead” when an esky was sold with an incorrect plug that was supplied inside and had leaked upon first use despite it feeling snug, is acceptable. Terrible customer service
Got assisted by Dennis, he had outstanding customer service and had extensive knowledge on the products. I was very impressed, he went above and beyond with helping me with fishing gear. I walked out one very happy and confident customer thanks to him.
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