Avis

Reviews, get directions and contact details for Avis

Address: Horrie Miller Dr, Perth Airport WA 6105, Australia

Phone: (08) 9232 7333

Website

State: Western Australia

City: Perth Airport

Zip Code: 6105

Opening Hours

Monday: 5:00 AM – 2:30 AM
Tuesday: 5:00 AM – 2:30 AM
Wednesday: 5:00 AM – 2:30 AM
Thursday: 5:00 AM – 2:30 AM
Friday: 5:00 AM – 2:30 AM
Saturday: 5:00 AM – 2:30 AM
Sunday: 5:00 AM – 2:30 AM

Update Info

related searches: avis locations perth, avis budget group perth, avis perth promotion, avis truck rental perth, avis locations australia, avis welshpool, avis perth phone number, car rental avis perth airport

Similar places near

Tipoa Car Hire 29 miles This location is open as I just visited it ! Must use their website all reservations/...

Thrifty 80 miles I returned the car with minor damage. In addition to the repair charge itself -- whi...

Enterprise Rent-A-Car 83 miles A man said he wanted to have sex with me!!!

Budget Car and Truck Rental Perth Airport 173 miles Car was wonderful for family of 4. Lots of boot space. But getting to the kiosk was a...

Redspot Car Rentals 177 miles Poor customer service, lack of instructions and filthy cars.

Europcar PERTH AIRPORT 178 miles

Thrifty 249 miles I return the car on time, with full tank of fuel, no crash, evething is ok. But Thrit...

Hertz Car Rental Perth Airport 251 miles The guys at Perth Airport branch were not only extremely helpful, as their site is a ...

Redspot Car Rentals 2 km When we landed there was an issue with the car not being available on time however gr...

Thrifty 2 km Took a renta Fromm welshpool. Was told to take out the “ ultimate insurance” Paid $36...

Budget 2 km While travelling for a bike race from interstate, we arrived to find a miscommunicati...

Sixt rent a car Perth 2 km very rude lady on phone at 7.49 pm 30/12/17 . seems like they have enough business an...

AVIS Service & Administration Centre 2 km

Car Hire Perth 2 km Busy camper van hire depot. Staff are really pleasant and helpful even though there s...

Alpha Car Hire Perth Airport 3 km Very bad customer service. A couple with a baby were trying to pick up their car whil...

Mighty Campers Perth 3 km We had a fine experience renting from mighty (/Britz/Maui...same company, but campers...

Britz Campervan Hire 3 km Great service & trip of a lifetime through the SW in comfort & at our own pace.having...

Maui Motorhome Rental Perth 3 km Hospitality from the female staff was horrible! (The others were extremely helpful an...

Reviews

Diabolically bad service. Super slow. Can't find keys or the correct booked items. Confirmed vehicles not on site.nnAnd super load radio calls interrupting also most every sentence inside office when collecting keys.nnSimple job, huge lines waiting even if 'preferred customer' with Avis.

An absolute waste of time, the flight coming to perth was shorter than trying to rent a car here....absolutely pathetic, taking over 30min to process one person's information? Don't waste your life here waiting, rather take your money elsewhere.nnEdit to the Owner:nFor starters the images depicted of the vehicle I signed for was not the vehicle I received . How can the rental agreement be valid for a vehicle that I signed for was not the one provided?nnSecondly, I have never in my life been more disgusted with the wait time at Avis Perth and the level of incompetence I experienced today. I had to wait three hours in a queue to be served and then told, eventually the documents were processed, that the vehicle is not available? Albeit me pre-booking it for an allotted time?nnAt no point was anyone told what was going on, and to make matters worse a heated argument broke out within the office between the staff and between the customers. It is absolutely disgusting.nn6 persons left the line to rather catch an Uber or use one of your competitors. One patron could not get a vehicle rental resolved for over 45min?nnHow is it that I can rent with Avis with the greatest of ease all over the globe, from the USA, to Zimbabwe, but the branch here in Perth have zero idea what is going on?nnMy Company has been using Avis for years, but based on the experience today, I think that’s about to change.

Very long queue here when Avis shut down the office at the car park and also combine the service to Budget counter. Surely they have no consideration for how long their customers have to wait for just to pick up a pre booked rental car!

UPDATE:nI wanted to provide an updated rating after my last 1 Star review. The Manager quickly reached out after seeing my review and he apologised for the poor service. He then offered to upgrade my car. I was going to be near the airport so I stopped by to swap cars. He did offered to deliver the car to me but that wasn’t necessary. The customer service he provided was exceptional.nnOriginal Post:nAs a President’s Club member, I will say the The Perth airport location DOES NOT measure up to the other airport locations across Australia.  I just picked up my rental and had to wait 30 mins in line since they had minimal staff working on Sunday arvo.  Then I was told they had NO information about me but then stated they could see I was President’s Club????  While waiting in line I saw them grab the keys from my rental agreement and give it to another person who wasn’t President Club . By the time I got to the front, they gave me a Corolla Hatchback. Given the line was long, I wasn’t able to go back in and ask about an upgrade. I’m pretty sure my upgradednCar was given away.nnI may look elsewhere next time when booking a car in Perth. I’ve had great service at BNE, SYD, MEL and will definitely continue at book Avis as those locations.

I arrived at Virgin terminal and didn’t find AVIS counter only see Herz, etc.nthen I walked down with 2 x 23kg  luggage to the T1 end and see AVIS counter closed.nThe message on the counter requests customer to walk across the big car park and find the office.nThen I walked with these 2 x 23kg luggage to the office.nUp to now it took me 20min.nThen I waited at the office for 40min for nothing.nnNo order, no customer care. People walked in and out.nnAnd seems one staff spent at least 30min for a old couple. The other staff was working on a claim for 30min.nnGenerally I spent 1 hour for nothing and missed my appointment.nnVery disappointing.nnOne of the staff said it’s normal when 4 flights come in together.nnI’d say AVIS should have more staff at the peak time if your know it is the case.nnDo not accept and excuse and apology.

Comment on this business

Map, Satellite View
Street View

to add Avis map to your website;

<iframe width="450" height="300" src="https://mappaus.com/v.php?seo=avis&id=92994&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/avis-i92994.html" target="_blank" title="Avis">Avis</a></p>

Reviews, get directions and contact details for Avis

Opening Hours

We use cookies