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Reviews, get directions and contact details for Australia Post Balaclava Post Shop

Australia Post Balaclava Post Shop
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 244 Carlisle St, Balaclava VIC 3183, Australia
Phone: 13 13 18
State: Victoria
City: Balaclava
Zip Code: 3183


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed


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Reviews
I don't know why this Post Office has such a bad rating. I was lodging a passport renewal for myself and my son. I had to deal with a few of the staff and they were all helpful, efficient and friendly. They even made sure that my express post made it out in tonight's post even though I was there on closing.
8 years ago (12-07-2017)
Rude, unprofessional and the probably one of the worst service I've received. How this shop and its incompetent staff still exist is beyond me.
8 years ago (27-11-2017)
Passport renewal went smoothly. Great service. Use them a lot for currency exchange. Awesome group.
8 years ago (17-03-2017)
Why is it that Auspost head office does nothing about these negative reviews. Wrong info or not enough/sufficient info is given to customers. Try to at least show a bit of empathy. Better off going to the Windsor post office.
9 years ago (05-01-2017)
I used Balaclava post office to finish my passport application. The service I received was abominable. Firstly they had no record of my scheduled time slot, even though I had evidence of it. A handful of other people in the post office at the same time also had the same problem. Secondly, when I got a re-scheduled time I got barked at by an employee for standing in the 'wrong spot' even though moments earlier I had been asked to stand there by another employee. Thirdly the employee who took my interview decided that she would personally degrade the way I look in my passport photo, saying that I look like I have a disease and telling me the photo probably wouldn't be accepted by the passport office. If all of the doesn't turn you off using Balaclava Post Office for your passport application, then good luck to you. UPDATE: the passport office accepted my photo of course.
8 years ago (01-03-2017)
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