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Reviews, get directions and contact details for Australia Post - Hawksburn LPO

Australia Post - Hawksburn LPO
"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: Shop 1 589 Malvern Road, Toorak VIC 3142, Australia
Phone: (03) 9827 3614
State: Victoria
City: Toorak
Zip Code: 3142


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
exellent customer service. The old one star reviews must be for the previous owners because this post office is great. I dont know why people bother going to toorak village post office that is supposedly more 'prestigious' when this better post office is 5 minutes down the road.
I was the Postal Manager at the Hawksburn Post Office up to September 1993 when Australia Post sold off the Post Office as a "franchise". They did not call it a franchise - they called it a Licenced Post Office LPO - same thing! For many years my staff and I provided EXCELLENT service to which I am very proud. Unfortunately my main assistant Shirley passed away in February 2022.
Sent a parcel to the UK. Paid extra for express delivery. Was told it was ok to not list the value as it was a gift AFTER I had written the value She whited it out and declared it as no value. Have since remembered my receiver may now be charged tax when the items definitely fall under the threshold of £36 for no tax. All because they don't know basic rules for a common country - the UK. I wouldn't think that would be that hard. Not impressed and will be sending my parcels from Pran Central post office in the future. The queues are not enough of a deterrent if they at least know the processes international postage...
Staff are always so helpful and friendly! I really like the gift card range too
Went to get my WWC check done. The girl behind the counter did not have a clue as to what she was doing. I carried my DL, Aust passport, citizenship cert , Medicare and health insurance cards with me. She turned me away asking me to bring a utility bill. ???? My wife went to get passport photos done few weeks back. 430pm! The old lady behind the counter yelled at her "I am not doing another passport today as I've done so many". She was with my 6 month old. The people who are working here need to learn what customer service is.
Submitted my passport renewal today. No waiting in lines, got picture taken and guy was very efficient.
Good customer service. Efficient.
Extraordinary services, highly recommended!
Lines can get a bit long but the service is good.
Went to pick up a parcel I arrived at 5:02 the lady refused to serve me and told me they were closed, well 2 other customers in the store . . . beyond frustrating.
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