Z - Manurewa - Service Station

This afternoon around 12ish I went to pay for my fuel and 2 Indian girls were on the phone talking to someone. I asked one of the girl who served me to stack my points but instead she was explaining me about an update which was not necessarily needed. So I asked her about and she asked stack or use then told another staff to attended me. At this time I was getting mad and when the second Indian girl came I just told her to use my points on Z card. This is not a good customer service at all. As far as I know when you’re at work you shouldn’t be on the phone talking to any families or friends especially not in your language while there’s a customer waiting to be served.nNeed to train staff how to serve customers and learn policies around work environment.

Lady at night sold me ice cream that was 3 months expired and when I brought it back to get a replacement she grabbed different ice creams out of the freezer and showed me the expiry on those and said mine wasn't expired because those ones she grabbed weren't. It took me about 15 minutes to explain that what happened was fraudulent and illegal and I finally got a replacement. Please hire competent staff.

I went to use the bathroom right before reaching the door I smelt pissed after opening the door I saw piss literally everywhere I told the quiet staff member she said it happened the night before but arriving after 10am to witness that knowing they didn’t intend to clean it I was disgusted if you want to know what a rest home smell like but don’t planning on visiting one then this is the place to go

VERY Average service, the 3 Star Rating reflects it.

Hi, Today was my 2nd day at Z . I have the worst experience. The one indian girl wear glasses. She is very rude. She was loud , I couldn’t hear at once what she said then I said sorry can you say again? She loud at me. I wont ever come to this Z service station again. That girl really ruined my day.Totally ruined my day

Directions to Z - Manurewa - Service Station with public transportation

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