West Wave Pool and Leisure Centre

I just visited Westwave Pools in Henderson for the first time and it exceeded all my expectations! The facility was very clean, the staff were super friendly, and the gym had the latest machines. The badminton court was also excellent. I had a fantastic time in the pools and will definitely be coming back. Highly recommend!

Great public facility. I go for Water Walking & the set up is great. Many swim / gym / recreation activities available. Life guards on duty. Clean spacious changing rooms. Good hot showers. Small coffee shop on site

Our experience at West Wave Pool and Leisure Centre was extremely disappointing.nnUpon arrival, the line at the reception was very long, extending all the way to the gate. We also noticed a sign at the entrance stating that the wave pool was closed. This left only the toddler pool, the adult pool and the spa’s available, all of which were already crowded at that time.nnEven before anything happened, we were already disappointed with the receptionist. At the entrance, I asked if our pass would allow us access to all facilities, including the adult pool. The Lady said yes but then it turned out that we were not allowed, and it was obvious once we entered because our wristbands were different. This meant we couldn’t access some areas that we were expecting to use.nnAfter entering, we allowed the child with us to swim in the toddler pool. In less than 20 minutes, all children were suddenly asked to leave the pool. At that time, no clear explanation was given. Later, a staff member informed us that the child with us was being accused of vomiting in the pool—an accusation that was completely untrue, as we were watching our child the entire time. Even the guest next to us, who had their own children in the pool, told us that they did not see our child vomit at all. It later became apparent that this situation arose from a simple disagreement between children, yet the accusation was acted upon without proper verification.nnAfter the children was removed from the pool, many guests decided to leave. As a result, the centre became almost empty, with most of the pools already closed. It was very disappointing that the centre continued to allow more guests to enter despite having very limited facilities available.nnThis felt extremely unfair and misleading. Before even spending 30 minutes at the centre, we decided to leave. Because of the poor management of this incident and the humiliation caused by an unverified accusation, we will never return. This experience was unacceptable. DO BETTER!

The experience was terrible. There were so many people queuing. We waited for about an hour and still hadn't gotten in. The parking lot was completely full, and parking is limited to 120 minutes, but the wait to get in was already more than 60 minutes. I strongly advise against bringing children. The kids were going crazy waiting in line.

I’ve been training at West Wave Fitness Centre with Noah, From day one, he has been incredibly supportive and motivating. His knowledge and passion for fitness shine through in every session. Noah has a unique ability to connect with everyone, making workouts enjoyable while pushing us to reach our goals. I’ve seen great progress thanks to his tailored approach and encouraging attitude. If you’re looking for an instructor who truly cares and knows how to get results, I highly recommend Noah! As well the facility is great With access to the pools sauna I’ve really been enjoying my experience here

Directions to West Wave Pool and Leisure Centre with public transportation

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