KFC Rototuna

They quite often run out of chicken towards the end of the night like they can’t be bothered cooking to waste leftover chicken. They use the excuse that they have no more chicken but this is their key stock? They would need more to cook for the next day. Bad stock taking.nnWent in one night and they didn’t have any seasoning. They didn’t bother telling us they had none.nnSame night they tried to give me a drink from the machine. When I asked for a can instead, I got told they were only for deliveries. Yet other KFCs quite happily give me cans without question.nnFood was cold. This is the WORST KFC in Hamilton. I would highly recommend KFC at The Base instead. Always hot. Always seasoned. Great customer service there. Fast service. And no complaints at The Base!nnDo not go to Rototuna. Has been a problem for months.

We ordered from this KFC and a lot of the chicken was burnt and non edible, So we called in asking for recompense and we’re told by the manager if we came in Sam would replace our food with a full bucket of chicken, However upon our arrival Sam told us he would only replace a few of the chickens not give us a full bucket like Sam said over the phone

The price has gone up a lot. There were missing items of our order. When we tried to get missing items back, we got bad attitude without any apology from the manager. We are regular customer and never had this bad experience before, wondering if this KFC has a new owner. The photo shows a quarter of bucket are this tiny little wings.

Official website says KFC is offering boneless, hot & spicy boneless chicken. However in the last two weeks I came here for the boneless, answer is no more boneless back in the kitchen. Why the website shows boneless and in store there were none of it?

ordered through uber eats and they put the wrong order number on the bag so got a COMPLETELY different order. the ONLY thing that was right was the drink. called 3 times and no answer. i worked in hospitality for 5 years, getting the numbers right even when its busy is not that hard. ‍