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Yes Optus

  1. Castle Hill
  2. Castle Hill Store

Reviews, get directions and contact details for Yes Optus

Yes Optus
Address: CTS206/6-14 Castle St, Castle Hill NSW 2154, Australia
Phone: (02) 9659 7777
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Was told in store that network would be activated within 1-4 hours max 6 hours passed.... so I called tech support “Oh sorry sir, this can take anywhere between 2-5 business days” They got the sale though... suppose that’s all that matters to them in store
7 years ago (17-12-2017)
Excellent Service, helped us fix or issues in just minutes.
7 years ago (21-12-2017)
Quite a poor experience in store, seems the staff aren't really switched on at this store. Refused an ongoing deal in store, but within minutes I was told I was indeed eligible for this deal using the Optus websites online chat. Don't waste your time speaking to the guys at Optus Castle Hill - use the online chat functionality of the Optus website instead for much better, faster and higher quality service.
8 years ago (21-06-2017)
Heather the store manager & Maggie helped me greatly. Nothing was too hard, highly recommended. Speak to these ladies 100% professionals.
7 years ago (24-03-2018)
Had Horrible experience with this store. Don't recommend to purchase anything from them. Staff made mistake to link mobile broadband with my existing account. My service was suspended due to payment is not deducted from my account. Optus sent a bill to ask me to pay cancellation fee and equipment fee. Talk to the store. No help at all. Keep kicking the ball to Optus hotline.
8 years ago (08-03-2017)
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