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Reviews, get directions and contact details for MIMCO

MIMCO
Address: 523/8 Castle St, Castle Hill NSW 2154, Australia
Phone: (02) 9659 2971
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Non existent customer service. Walked in on staff fixing themselves in mirror. Had to interrupt them to collect my click and collect order. Lady with long blonde hair Barely said 2 words to me. Won't go back. Will get delivery next time
I had to shop for a little gift,walked in no greeting or nothing, 3 girls were in the store , disgusting customer service. I asked if they have something for under $100 ,the girl with long blond hair said to me *just look at the price tags * no help or anything . Such bad service . Will never return ..
Not the best customer service, very confronting hostile team member served me today without a greeting just asked me to show ID for a pick up. Long blonde hair at the service counter, fix your customer service training to be less intimidating will not visit again.
3 weeks ago I bought the 'disco hair clip set' and one of the crystals has fallen off already. Mimco has expensive price tags but their products quality and customer service are really cheap.
I'm absolutely disgusted in the lack of customer service I experienced today at Mimco . Yesterday I bought a watch online for my fiancee. I went to go pick it up with her this morning from the castle hill store. The packaging of how it was left didn't leave much to the imagination and the customer service was very rude. The watch name was scribbled on the top of the box and my fiancee knew what her gift was before she even opened it. It does not hold mimco usual high standards because that's why people buy there. This needs to be addressed because it's unacceptable. There was no offer for it to wrapped nicer. My fiancee is a very loyal customer to mimco and she wasn't impressed either.
Had a mix up with a phone case sizing that was engraved. The team was super helpful in rectifying the situation w no fuss. Thanks ladies
Lovely staff, very helpful, quite busy but they were efficient
Amazing service
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