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Reviews, get directions and contact details for Yallingup Lodge Spa Retreat

Yallingup Lodge Spa Retreat

About

Spa retreat set on 7 acres of bushland in Yallingup Western Australia. Inclusive specialty retreats all year round. Pet friendly suite + bell tent Glamping! Onsite we have pamper mecca Om Day Spa + walking distance to microbrewery + Red Cloud Art Space

Address: Hemsley Rd, Yallingup WA 6282, Australia
Phone: (08) 9755 2411
ua.moc.egdolpugnillay@seoriuqne
State: Western Australia
City: Yallingup
Zip Code: 6282


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 2:00 PM


related searches: yallingup lodge glamping, yallingup day spa, empire spa retreat, om day spa, injidup spa retreat, spa retreat margaret river, yallingup luxury retreat, yallingup retreat
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Reviews
Terrible service. We arrived for a seemingly romantic experience and judging by the pictures and writeup on the website, I had decent expectations. When we arrived, there was noone on reception and no explanatory note. I waited 10 minutes before calling a variety of numbers, all of which didn't answer. I went to the spa to find that it was also empty. After all the walking around, I tried the numbers again and still didn't get any answers. 45 minutes after arriving, eventually my next phone call was answered. No apologies were given, just some rough excuse saying she was cleaning the tent. Surely an establishment like this wouldn't require the receptionist to also do the cleaning. When someone did arrive, we asked to view the room. It was small, and definitely not worth the money! While we were waiting, we heard the phone ring at least 3 times. How much potential lost business is that? When we were eventually met by the staff member, she still gave no apology even though I said that we had been waiting 50 minutes. We didn't bother staying then because everything didn’t match the price. They didn’t charge us for accommodation so that was appreciated, however when I gave her some feedback on the experience, she just rolled her eyes... well that says it all. No way I would recommend this place to anyone
7 years ago (04-04-2018)
The pictures on the website don't match the suite. The garden looks more like a outback shed rather than the Balinese inspired retreat pictured on the website. We went fill the spa to find what looked like a clear bodily fluid floating in it. Needless to stay we didn't use this our entire stay after that. This triggers me to check the cleanliness of the room, I check under the bed to find a dead spider and discover it hadn't been vacuumed. I check the sheets to find they are stained. I check the bathroom to find a cobweb in the corner ,I look up to the ceiling to see a ball of dust hanging above the bed, on top of the cupboards is thick with dust & behind the stool was a note from a previous occupant . I go to use the pool to find a dead lizard sitting in the bottom. I know this is a resort in the bush, however I really would have thought staff would be checking the pool to remove things like this. I went to have a shower & I had just put shampoo in my hair when the water went cold after a day at the beach with red raw sunburn the last thing I wanted was a freezing cold shower. I stood there shivering in a towel as I called reception but there was no answer . I then went down to reception at with my hair dripping wet still lathered with shampoo in nothing but the towel and stood there ringing the bell but no one came. I went back to the room and called both after hours numbers twice but there was no answer. I waited in the suite for someone to call me back & when they did thelady on the phone advised me it was just 'a minor error ' which is fine it just appears there's quite a lot of 'minor errors '. I later discovered reception closes at 2pm on a Sunday I thought 4pm was ridiculous but 2pm is just a joke I tried to get a good nights sleep before the drive back to Perth. Only to be woken by the music playing in the room next door . This whole stay I have been able to hear guests private conversations from their rooms , Mysterious 'banging ' in the middle of the night and now incredibly load music which I imagine wasn't actually that loud it's just the fact the walls are so paper thin you can hear everything. Its uncomfortable for anyone being a courteous guest as you feel you have to tip toe around, and it's uncomfortable for anyone being a guest to anyone next door as you hear everything. I told the lady upon leaving my stay really wasn't great & have emailed the resort but haven't heard a thing from them. This is not how a 4 star resort should be . Save your money I WOULD NOT RECOMMEND THIS RESORT TO ANYONE.
7 years ago (23-01-2018)
Stayed in the Chablis King Treetop Spa Suite. Beautiful place. Welcoming hospitality. Perfect getaway.
7 years ago (23-03-2018)
Great beer great staff, cool place. Worth heading in.
8 years ago (08-08-2017)
Secluded serene getaway retreat
8 years ago (12-10-2017)
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