West Ryde Veterinary Clinic

Reviews, get directions and contact details for West Ryde Veterinary Clinic

"Formerly West Ryde Veterinary Clinic, since 1976. It has been over two years since we joined the Greencross Vets family and we are so happy to continue serving the local community of pets and their people. With the same location and friendly faces, our experienced team offers a comprehensive range of medical and surgical treatment options. This includes routine veterinary care, including consultations, vaccinations, surgery, and dentistry."

Address: 1068 Victoria Rd, West Ryde NSW 2114, Australia

Phone: (02) 9874 3452

Website

State: New South Wales

City: West Ryde

Zip Code: 2114

Opening Hours

Monday: 7:00 AM – 7:30 PM
Tuesday: 7:00 AM – 7:30 PM
Wednesday: 7:00 AM – 7:30 PM
Thursday: 7:00 AM – 7:30 PM
Friday: 7:00 AM – 7:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 12:00 PM

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Reviews

We had a mixed experience with the veterinary clinic in West Ryde. We rang in advanced and made an appointment for a general check up for our 2 ferrets. When we arrived 5 minutes before our appointment we were told it was going to be a 40 minute wait until we could be seen as there were 4 walk ins in front of us. As we lived very close up the road and the waiting room was extremely cramped, the receptionist offered to give us a call when the person in front of us went in to see the vet. We obliged, a little annoyed that we were up for a long wait when we had booked. An hour goes by and we are still waiting to be called back. I rang to be answered by someone else, saying she wasn't sure why we hadn't been called yet and she would make sure we were to be called within minutes. Our receptionist rang back then saying the person who was before us had gone in, no mention of us having to call in first. We came back and sat for approx 15 minutes before going in to see the vet, the person who came out of the vet was not in the waiting to be seen when we had come in before. Honestly we were not happy at this point and feeling like we had been forgotten and that walk ins were more prioritised then actual bookings. However things took a turn for the positive when we actually saw the vet. She was lovely and gave us the first actual apology for the wait and mix up that had happened with our booking. Then she proceeded to be so kind to both our ferrets and was very helpful. We would honestly go back, might not bother with a booking though as we wasted half a day waiting around for them after making one. They really don't honour their bookings and place much more importance on walk ins. However their actual vets are lovely and very caring and kind and are good hands for your pets. They also have reasonable prices with general check ups being $60 per pet.

 7 years ago (22-04-2018)

First is the cost, much less expensive than the other vets around. Half for most of the treatments. The vet I see is very sympathetic and has gone above and beyond every time. I definately recommend d especially for the cost as vet bills get pricey with with multiple pets!

 7 years ago (07-03-2018)

Although my kitten died in their care, they have given me a new one free of charge with all work done!

 7 years ago (04-05-2018)

We were seen almost immediately upon arriving and dealt with a young female vet who was lovely, very knowledgeable and empathetic due to the circumstances we were in with our cat.

 7 years ago (12-04-2018)

C5 price is 95 dollars+Warm price is 110 dollars. Quick and good Service

 7 years ago (28-04-2018)

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West Ryde Veterinary Clinic

Reviews, get directions and contact details for West Ryde Veterinary Clinic

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