Townsville Airport

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About

Welcome to the official Facebook page of Townsville Airport - the gateway to North Queensland.

This page is monitored from 9am to 5pm, Monday to Friday.

Story

Townsville Airport is North Queensland’s regional hub, providing connections from capital cities with direct flights servicing Brisbane, Sydney, Melbourne, Cairns and Darwin to outlying North Queensland. The Airport is located to the north of Townsville in the suburb of Garbutt. The Airport is situated on a coastal plain between Rowes Bay and the Bohle River, 5km west of the city centre.

The page is to be used as a site for members in the social media community to access and share relevant Townsville Airport related information. User access and use of this page is governed by the Facebook Terms of Use and the Townsville Airport social media moderation guidelines - which can be accessed here:
http://www.townsvilleairport.com.au/corporate/media_centre/

Mission

To be recognised as Australia’s leading regional airport, delivering the most welcoming experience in the tropics.

Address: Garbutt QLD 4814, Australia

Phone: (07) 4727 3211

Website

ua.moc.tropriavst@ofni

State: Queensland

City: Garbutt

Zip Code: 4814

Update Info

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Reviews

Small airport so it's not difficult to work out where to head to. Free parking would be nice for short term, given how quiet the airport is. I'd be more inclined to use the cafes in there if I wasn't rushed to avoid being charged more for parking. Upgrading the older toilet blocks to newer ones is great, like the ones near luggage collection. I'd advise upgrading the toilets left of the security checkpoint after entering the secured zone.

 7 years ago (05-04-2018)

Arrived at Townsville airport at 1545 for flight at 1945 with Jetstar. Work related flight ,so no control over time when work finished and time of arrival at airport. Unable to checkin suitcase as Jetstar not open. Had nail scissors and some cutlery in suitcase so could not go through security unless I wanted to lose these few items. Cafe outside security was closed, so no access to food or coffee until I could check in luggage. Really poor service. If closing cafe outside security, notify departing clients so they can at least pick up some descent food in town before they depart. In your information about your airport you refer to yourself as a major airport. I can confirm that I can always get a cup of coffee and a decent snack at a major airport. When I did go through security and finally purchase food ,it was of a really poor quality, and the staff serving acknowledge that the external cafe was closed as there were fewer flights today. Suggestion is to staff the external cafe when you know there are flights. Poor  customer service. Security staff were lovely however and tried to be helpful

 7 years ago (28-04-2018)

Small airport so quick to move through. Staff are great

 7 years ago (08-05-2018)

The arrival and departure being the same passage is a bit of a squeeze. Rest of the airport is just fine.

 7 years ago (20-03-2018)

Ordinary.   No showers it's a international airport ( a entry level one) only 1 cafe before security screening.  .very poor speaker quality. Making announcements Muffled near  the international  DEP/ARR .Not helped by the poor staff technique of speaking to quickly..the interior  Colour is suspect..  The cleaner carefree   carpets stained  men's toilets reek  .

 7 years ago (16-02-2018)

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