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McDonald's

  1. Townsville City
  2. Townsville Subway Station
  3. Townsville Restaurant
  4. Townsville Meal Delivery
  5. Townsville Meal Takeaway

Reviews, get directions and contact details for McDonald's

McDonald's
Address: 210 Ogden St, Townsville City QLD 4810, Australia
Phone: (07) 4772 0665
State: Queensland
City: Townsville City
Zip Code: 4810


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Important: Drive through only after a certain time. Painful. Arrived on a delayed flight for work, below par hotel, only food place open was supposedly here, walked down - closed except for drive through. I spoke to the first window with no one in the queue, wouldn’t serve me unless I was in a car??!? I had to pay a premium and order off Uber Eats and get it delivered 30 seconds from where they picked it up.
My husband and I arrived in Townsville late tonight, having barely eaten most of the day due to travelling, we were pretty hungry once we got to our hotel. We noticed Maccas was only a short walk away, however just like another reviewer, we discovered that this 24hr Maccas is only 24hr to motorists and is not friendly for those visiting without hire cars! With no other food options around, we're going to bed pissed off and hungry.nnAnd to think Mt Isa gave me a better first impression... do better Townsville, do better
My friend and I arrived in Townsville quite late yesterday and the only restaurant open according to Google was Maccas. So we go there to order, we can't get into the restaurant, they only do drive in.nnNo big deal, we go to the drive-through but we don't have a car, The waiter on the intercom play likes he's not there and doesn't answer the first time and not taking our order.nnSo we decided to order online to make sure our order was taken. We were told to come to the drive-in zone, and we were already there. We managed to get through to the waiter on the intercom, but he refused to serve our order and cancelled it on the grounds that we didn't have a car, even though we had followed the instructions on the app and NOTHING INDICATED that the restaurant was only open for drive-ins with a car which is stupid by the way, I don't have a car so I can't eat?.nnOh yes, because when we tried to enter the restaurant and the door was closed, the waiters looked at us blankly without giving us any information. Apparently you have to guess that a 24-hour restaurant is closed to pedestrians.nnAnyway, we ended up ordering on Uber Eats and miraculously after an interminable wait we were delivered but had to pay more because of the app fees and most of the food was cold. And I know it's not the deliveryman's fault, as he was very prompt.nnTHANK YOU guys, we'll never come back and you've given the city a great image.nnAlso, when the site says it's open 24 hours a day and there's no indication that there are exceptions, respect what you say.
I'm unsure how the customer service is so bad at any McDonald's in Townsville. Sad to say this one is no different. All the window operators seem to be so rude. No smile. No greeting. Just grunts and ignores you until you drive off. Coffee was mediocre.
Recieved wrong order and then had to drive back 20 min drive to only recieve the items missing not the order in full. Which is quite disappointing considering the fact we had been offered a replacement order which would expect a full order.
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