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Reviews, get directions and contact details for Total Tools Mt Waverley

Total Tools Mt Waverley
"Total Tools Mt. Waverley is your local professional tool shop servicing professional tradies in Mt. Waverley, VIC. We carry a large selection of cordless and corded/electric tools from renowned brands like Milwaukee, Makita, DeWalt, and more. Choose from our huge line of power tools, from jigsaws, saws, table saws, band saws, and chainsaws, all through to drills, angle grinders, sanders, and air compressors. Our range even covers hand tools, welding tools, and tool boxes. You can even purchase your new helmets or heated jackets here! Whatever power tools, kits, or accessories you need - Total Tools got you covered! Shop online or visit any store near you!"
Address: 3/243 Ferntree Gully Rd, Mount Waverley VIC 3149, Australia
Phone: (03) 9538 5888
State: Victoria
Zip Code: 3149


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 10:00 AM – 3:00 PM


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Reviews
Unprofessional, poor servicennI'm a regular trade customer. I bought some Festool vacuum bags in March and I was given a box of wrong ones.nnI showed a photo of my unit with the model number to the salesperson and he sold me the product he picked for me. I didn't use them until a month later and I found I was given the wrong ones. I couldn't use them and until now they are unused and the box has no damage. But due to the long lock down delay, today I went to swap them with correct ones. But the store manager told me they were CORRECT after he saw the photo of my unit with the model number. Also he said it's been six months which is way over 14 days.nnThen I found that they have a same model on display. The bag of this display unit is different to what I got and I showed it to the manager. But he said it has been six months.nnI ended up buying a box of the correct ones. So if I had bought some bags by showing him the photo of my unitwhich shows the model today, he would have sold me the wrong ones again! even after six months!nnI just want to ask Total tools management: why should a customert pay twice to get one product? Why should a customer pay for your mistake?nnI'm not going to spend a cent at this store.
My go to total tools now, always friendly happy to help, you want something that they don’t have? They go out of their way to get in ASAP for you.
Had a great experience shopping there buying a big milwaukee set, Brendan helped with exactly what I needed, very happy
I had a defective tool that I could not remember the date of purchase. After suitable investigation the tool was replaced, no charge even though I had no proof of purchase. That is fair dinkum customer service. The tool wasn’t just swapped, no questions, but it was deemed defective and TTI looked after me.nWe’ll done, highly recommend.
Absolute best customer service!nWarrick and the team goes above and beyond, does everything they can to assist!nIf you need tools, these guys are the ones to speak to.nHighly recommend!
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