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The Wood Street Doctors

  1. Papakura
  2. Papakura Doctor

Reviews, get directions and contact details for The Wood Street Doctors

The Wood Street Doctors
Address: 48 Wood St, Papakura, 2110, New Zealand
Phone: 09-299 8194
State: Auckland
City: Papakura
Zip Code: 2110


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
That one star rating for the one helpful nurse. The rest of the service was pretty disgusting. Worse customer service experience especially with the older lady there. She hung up on me and was extremely rude. Doctors was never helpful and doesn't even know what he is talking about. Dont go there.
PAM was very RACIST and rude. Also very disrespectful. I can’t believe she’s working here. The way she spoke to my parents was shocking, one of the many!! things that came out of her loud mouth was she told my parents to leave this place country?. I will be making a formal complaint regarding this issue. My parents have been coming to this doctor for the past 25 years and have never experienced being treated in such a way that PAM did. She lacks self control and has 0 training for customer service.
We never had a good experience in this place, definitely not a place for taking your little ones. I can write a essay with issues we had with this clinic. We changed our GP few weeks back and this is best decision we made. We have a GP who listens to us, empathic towards us and provide right medication which we never experienced in Woodstreet docs. I am being generous by giving 2 start.
Dr Alex is very useful and helpful. However countless times I have called up and the receptionist hangs up the call. I know she does this because it's not just once or twice she's very rude and I have no idea how she still has a job there. I work in admin it doesn't take much manners to be a decent human being. The way she talks and looks at you is just rude and quite frankly disgusting. I hope they look at these reviews and fire her for being disgusting human being.
Excellent service, from the receptionists through to the nurse and the doctors. Very kind, supportive and always felt listened to every time I have needed help. Keep up the great work, kia kaha my health care whanau and thank you!
WHAT A RUDE SERVICE BY THE LADY PAM. She was utterly disgusting with her words and an aggressive service has been provided. I wanted an appointment for my child, not letting me finish put me on a hold. When I told her I didn't prefer phone consultation, her words "what a waste of my time" 2 minutes and her delivery was extremely racist. She also said she hated dealing with people like me "Indian". Appears that my friends have had similar services, including swearing at one of them. The management is not doing anything about it. Clearly they support her racist behaviour!! Will be filing a case against her.
I don’t have the option to mark 0 that’s why I’m giving it 1 star. Won’t recommend at all. It’s over a week now and they’re not providing me my lab results nor uploading to ‘manage my health’. Every time I called for an update they would make excuses and say I will receive a callback after 2 hours but no one does.
Pathetic customer service/receptionist . There is Fiji Indian receptionist Ashwini, is very rude , unwelcoming, never smiling and has very poor communication skills. She makes the visit really hard and makes me angry every time. If you ask her something,she never replies you properly and do not convey message to the nurse or doctor if you are waiting for them. She needs to be changed or doctors will loose their patients/ business just because she is the front person and we need to see her from making an appointment to pay and more.
Very poor customer service by this Fiji Indian receptionist Ashwini. She has no basic manners and training for customer service/ receptionist instead- she has no smile, rude tone, bad attitude, no compassion, unapologetic if make a mistake, unwelcoming and much more. I am so frustrated, every time she makes me upset and I have to roll my eyes on her lame conversation.
Just went yesterday for my appointment. The fijian Indian receptionist is EXTREMELY rude. She just doesn't know the basics of customer service and how to speak to customers in a polite manner. • no smile • terrible quality of service • tone of voice very RUDE Overall, she is very disrespectful and inconsiderate . Very poor customer service
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