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The Fullerton Hotel Sydney

  1. Sydney
  2. Sydney Hotel

Reviews, get directions and contact details for The Fullerton Hotel Sydney

The Fullerton Hotel Sydney
Polished accommodations in a converted post office & a high-rise, plus dining, a bar & 2 ballrooms.
Address: Lobby Level/1 Martin Pl, Sydney NSW 2000, Australia
Phone: (02) 8223 1111
State: New South Wales
City: Sydney
Zip Code: 2000


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Reviews
We thoroughly enjoyed our stay at The Fullerton. The location is fantastic, we did not take an Uber or taxi the whole time we stayed there as everything was in walking distance - we walked to Circular Quay, Darling Harbour, the Botanic Gardens, Barangaroo and more plus right outside our hotel was the best shopping area you could imagine. 2 min walk to the Westfield building was fantastic.nThe hotel itself is stunning, very elegant and the lobby/bar & restaurant area was exceptional. The staff were also exceptionally friendly and helpful. The rooms are great, had everything we needed. Only 2 things that could be improved were the pillows which were super uncomfortable and the shower which would not stay the same temperature. It would fluctuate from cold to really hot the whole time we were in the shower, pretty annoying but minor considering the rest of our experience was great. We will definitely stay here again when we return to Sydney.
Dang! The GM approached me & my partner Mart & that’s why I wanted to take a moment to express my sincere appreciation for the outstanding service and hospitality consistently delivered at The Fullerton Hotel Sydney. Every visit to your beautiful property feels special the warmth, professionalism, and attention to detail from your team truly set The Fullerton apart.nnI would especially like to recognise Azumi and Irish from The Place AZUMI & both of whom consistently go above and beyond with their grace, efficiency, and genuine care. They embody the essence of world-class hospitality and deserve the highest recognition.nnAt The Bar, Wenika and Keeven continue to make each experience remarkable. Their impeccable service, engaging personalities, and ability to remember guests’ preferences are what make me return every single day. They represent the perfect blend of professionalism and warmth that defines The Fullerton Sydney experience. WENIKA’service is JUST LIKE NO OTHER.nnFrom the elegantly restored architecture to the serene ambience and thoughtful touches throughout the property, The Fullerton Hotel Sydney remains one of the city’s finest destinations a perfect balance of heritage charm and modern luxury.nnPlease extend my gratitude & compliments to your exceptional team. They are truly the reason guests like myself look forward to coming back time and again. John, thank you for making me smile
Our stay at The Fullerton was pleasant. The room was comfortable, clean and we generally enjoyed our time at the hotel. However, the service did not quite meet the standard we expected from a 5-star property.nnUpon arrival, we received a slice of cake as a welcome gesture. Unfortunately, the plate it was served on remained in our room for two days, even though housekeeping had already serviced the room. After mentioning this to the front desk, we were kindly offered a bottle of wine as an apology, which we appreciated and enjoyed that same evening.nnThe next day, the plate was finally cleared, but the empty wine bottle, glasses, and several empty water bottles were still left behind. We brought this up again before going out for a few hours, and the staff member at reception apologized and assured us the issue would be addressed — but when we returned, nothing had changed.nnWhile these are small details, they do make a difference, especially in a 5-star hotel. We hope the management will take this feedback constructively, as the overall experience and setting deserve better attention to service quality.
Great location, rooms are kept in good condition. The front desk and house keeping staff are excellent. The front liners are absolutely atrocious. Just dreadful service. Upon checking out they just push luggage your way and say ‘that’s it’ no offering assistance, whether we need a car or taxi. Doorman the same, if the bell boys missed it you’d think at least the doorman would be smarter. What a joke of a 5 star hotel. Replace them with AI bots instead.
Our best stay during our trip!nnGreat location!nnLobby is big and relaxing. Every return to hotel made us feel comfortable.nnThe room is very spacious and clean, and with a great Sydney city view as we were on high floor with thanks! The breakfast is very good with many choices as wellespecially fruits.nnStaffs from reception and restaurant were very kind and helpful as well.nnWe will choose this hotel again for our next Sydney visit!
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The Fullerton Hotel Sydney map

Directions to The Fullerton Hotel Sydney with public transportation

Wynyard Light Rail 160 meters
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Wynyard Light Rail 170 meters
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Martin Place Station, Castlereagh St, Stand H 190 meters
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Wynyard Station, York St, Stand G 190 meters
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Wynyard Station, York St, Stand H 220 meters
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