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Sofitel Sydney Darling Harbour

  1. Sydney
  2. Sydney Hotel

Reviews, get directions and contact details for Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
Upscale hotel with relaxed rooms & suites, plus harbour views, an infinity pool & a hip restaurant.
Address: Sofitel Sydney Darling Harbour, 12 Darling Dr, Sydney NSW 2000, Australia
Phone: (02) 8388 8888
State: New South Wales
City: Sydney
Zip Code: 2000


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Reviews
The hotel itself is lovely, in a great location with very helpful staff. Our room key card though stopped working within 2hours of arriving. The pool would have been stunning place to relax had it not been for the full blown construction site directly below. The noise was absurdly loud, cranes constantly moving and works ongoing. Would have been great to know this prior to booking as would have booked elsewhere for sure. Was a disappointing factor of a 5* hotel and definitely below expectations.
I do not recommend Sofitel.nnWe checked in yesterday for a business trip and, unfortunately, it was a terrible experience overall. The first room we were given was uncomfortably hot, and despite setting the air conditioning to the lowest temperature with the fan on maximum speed, it did not cool the room. To make matters worse, the room was positioned directly under the sun, making the room even hotter.nnWhen I raised this with the check-in staff, I was told that no other rooms were available, and a refund wasn’t possible due to the terms of our booking. It was only after speaking with the manager that we were offered a room on the opposite side of the hotel, which was cooler. However, this came at an additional cost for the same room type, just with a different view, which felt unreasonable. The manager was able to refund the rest of the nights and we could then cut our stay short in order to secure alternative accommodation.nnBy the time the situation was resolved, it was almost 6pm, and despite the inconvenience, no offer was made to waive the extra charge for changing rooms with a total cost landing close to $600 for a one night stay.nnThe one positive aspect of our stay was the buffet breakfast.nnUltimately, we chose to book the remainder of our trip at the W Hotel nearby, where the experience was far better—most importantly with working AC and an overall more comfortable stay.nnBased on my experience, I cannot recommend Sofitel, especially for businesses who are looking to place staff or clients in comfortable accomodations for their travel.
Arrived at 2pm, room was not ready. Enjoyed our complimentary drinks at the bar which kept us busy until our room was ready. Room was clean, comfortable with good views of the city. Paid for breakfast buffet, very enjoyable. Checkout was easy and the porters were very helpful assisting us with our luggage
The hotel was beautifully designed. The rooms provided an amazing city like view. The pool deck over the Darling Harbor and the city line was stunning. I would highly recommend future visitors to Sydney to consider this hotel. And the theme with the pastries and the breakfast was kind of cool. And being literally five seconds from the SA convention center was pretty awesome.
We had an incredible stay at the Sofitel Hotel at Darling Harbour! We visited all the beautiful bars, including Lumière on Thirty Five, the Champagne Bar, and Atelier by Sofitel, and they were just lovely. Each venue offered a fantastic atmosphere and stunning views of the harbour, perfect for relaxing after a busy day.nnThe customer service throughout our visit was outstanding—every staff member was friendly and attentive, making us feel welcomed and valued. The beds were simply amazing, with luxurious linens and plush pillows that ensured a restful night’s sleep.nnThe location couldn’t be better, situated right in the heart of Darling Harbour, making it easy to explore nearby attractions. I highly recommend the Sofitel for anyone looking for a top-notch stay in Sydney!
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Sofitel Sydney Darling Harbour map

Directions to Sofitel Sydney Darling Harbour with public transportation

Convention Light Rail 40 meters
L1
Harris St at Allen St 240 meters
389
501
740s
Harris St After Fig St 320 meters
501
Pyrmont Bay Light Rail 380 meters
L1
Harris St at Pyrmont Bridge Rd 390 meters
389
501

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