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Reviews, get directions and contact details for Ace Hotel Sydney

Ace Hotel Sydney
Hip rooms & suites in a contemporary hotel featuring 3 restaurants & a lobby bar, plus a gym.
Address: 47-53 Wentworth Ave, Sydney NSW 2000, Australia
Phone: (02) 8099 8799
State: New South Wales
City: Sydney
Zip Code: 2000


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Reviews
This hotel has a rather unusual room layout that may not suit everyone. The bathroom and shower doors have noticeable gaps at the top and bottom, which means there is very little privacy. Sounds and in some cases even smells travel easily into the room. The sink is also located directly in the bedroom area, so it essentially feels like you’re sleeping in your bathroom. It’s an odd design choice, especially at this price point.nnAnother thing that stood out was a conversation my travel companion and I overheard between a staff member and a guest. The staff member casually asked a female solo traveler whether she was traveling alone and what she was doing in the city. While it may have been meant as friendly chit-chat, it felt a bit inappropriate and unnecessary from a privacy and safety perspective.nnThe hotel itself is clean, and the staff are friendly and helpful. When the air conditioning in our room started making strange noises and couldn’t be fixed, they quickly moved us to another room, which we appreciated.nnOne other thing to note: there is no real lobby or common area where guests can sit before check-in or after check-out. There’s only a small reception counter, while the other spaces are dedicated to the bar and restaurant.nnOverall, the staff were attentive and the rooms were clean, but the room design and lack of privacy were significant drawbacks for us and didn’t feel justified given the price. Something to keep in mind when booking if privacy and comfort are important to you.
Staying at Ace Hotel had been on my bucket list for a long time, so I was really looking forward to it.nnThe hotel had a stylish, modern atmosphere, and the reception staff were friendly and kind, even though they were very busy. They also had a great sense of style that really suited the hotel’s vibe. One staff member kindly went to the stockroom twice to help me find the right jumper, which I really appreciated.nnOur room was beautifully designed, comfortable, and full of character. We loved the atmosphere and really enjoyed spending time there.nnThe food and drinks were excellent, especially the French toast at Loam for breakfast. It was amazing, and I’m sure I’ll miss it very soon. We were also seated at a lovely corner table with a great view of the dining area.nnOverall, we had a wonderful stay and really enjoyed the hotel’s atmosphere.
Great location and always my go-to hotel whenever I come for business trips. The rooms are clean, modern, and comfortable, and the atmosphere is very stylish and relaxing. Staff are always friendly, welcoming, and helpful throughout the stay. Convenient location with plenty of cafes and restaurants nearby. Always enjoy staying here whenever I’m in Sydney. Sometimes For my other business trips if there is a conference or event right after my flight i usually book the hotel that they will be having the conference ex crown or W hotel. Although these two are nice, somehow i just love Ace hotel more.
What we liked about the hotel was its aesthetics. Very chic with modern designs in the public areas as well as the rooms. Staff are friendly and helpful. It is also well located and we enjoyed the convenience and accessibility. Our room also had a great view, it was equipped with a good Bluetooth speaker and it was nice to enjoy our own music whilst chilling in the room.nnWhat we did not like was the quality of the bedding. Too soft and my husband woke with an aching back. Housekeeping was also not very conscientious. Didn’t wash or upkeep the sink area, didn’t refill facial tissues. Also the pillowcases didn’t smell like they were changed. My hair stank just after one night of sleep. Facial towels were also stained on its first use. I’d have expected more excellence in this area, you’re running a hotel after all.
A genuinely special stay. Booked a solo night as a pre-baby reset mum to a toddler, second on the way and Ace delivered exactly what I needed — the room was generous, the bath was a dream, and the in-room record player was the kind of detail that makes you slow down. Dinner and mocktails/cocktails downstairs were excellent. Staff were warm without being intrusive. I've already been telling every mum friend I have to book a night for themselves. Will absolutely be back.
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Directions to Ace Hotel Sydney with public transportation


Wentworth Av After Elizabeth St 10 meters
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Museum Station, Downing Centre 140 meters
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Campbell St at Foster St 150 meters
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Harmony Park, Hunt St 180 meters
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Museum Station, Castlereagh St, Stand F 200 meters
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373X
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