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Ace Hotel Sydney

  1. Sydney
  2. Sydney Hotel

Reviews, get directions and contact details for Ace Hotel Sydney

Ace Hotel Sydney
Hip rooms & suites in a contemporary hotel featuring 3 restaurants & a lobby bar, plus a gym.
Address: 47-53 Wentworth Ave, Sydney NSW 2000, Australia
Phone: (02) 8099 8799
State: New South Wales
City: Sydney
Zip Code: 2000


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Reviews
The Ace Hotel is exceptional - there's no need to consider staying anywhere else whilst in Sydney. The well-sized, incredibly clean rooms are very well appointed with everything you need. The hotel's location is unbeatable, the entire city is on your doorstep, can't wait to return!
I rarely write Google reviews but the hotel staff at The Ace were SO EXCEPTIONAL that I felt compelled to.nA personal item of high sentimental value was accidentally wrapped up with the bed linens and sent off to the cleaners.nThe lengths the front desk AND housekeeping staff went to in order to return the item were truly outstanding. I felt so taken care of, it made the whole experience for me.nPlus they were great even prior to that incident and the hotel vibe and location is great. I take one star off the rooms for the bathroom lay out as the toilets weren't acoustically sealed honestly its a half star but that wasn't available to me Great coffee downstairs at Good Chemistry too and a beautiful walk through various gardens to the Opera House. I'll be back!
Great location and the room was perfect. Most staff were friendly, but one experience really stood out—in a bad way.nnAt 1 PM today, I gave my storage ticket to a man in a white shirt at the front desk. It wasn’t busy, but he took over 10 minutes and then returned without saying a word. He ignored me completely, even as another staff member asked about the situation. He stood right there but still said nothing—no apology or explanation.nnMistakes happen, but basic courtesy matters. This behavior was unprofessional and left a negative impression. I hope the service improves for future guests.
This is a beautiful venue and the staff are always so lovely. Service can be a very slow when busy. I really enjoy going to the lobby bar for a drink as they have awesome DJs and sometimes cool events on. One star from me because they choose to be a “cash-less business”. It’s businesses that need to lead the charge on this and avoid turning into a cashless society. I still want $50 from grandma in an envelope on my birthday.
Ace Hotel is super cool and comfy without being pretentious. I booked a staycation for my Kim’s birthday and we had such a fab time. The staff are super friendly and welcoming. Remi at the front desk made us feel super special as did the lovely bartender I didn’t get his name but he was on duty Sunday afternoon.nThe bar area is really cool with comfy seating areas and plenty of them to chill and enjoy a drink and some bar food. The Ortiz anchovy and the cauliflower fritters were a hit. As were the non alcoholic cocktails nRooms a compact but well appointed. Beds are comfy as are the pillows. Good size seating area as well. The mini bars are next level - great snacks and drinks.nAll up really pleased with our staycation at Ace Hotel
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Ace Hotel Sydney map

Directions to Ace Hotel Sydney with public transportation

Wentworth Av After Elizabeth St 10 meters
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Museum Station, Downing Centre 140 meters
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Campbell St at Foster St 150 meters
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Harmony Park, Hunt St 180 meters
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Museum Station, Castlereagh St, Stand F 200 meters
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