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Hyatt Regency Sydney

  1. Sydney
  2. Sydney Hotel

Reviews, get directions and contact details for Hyatt Regency Sydney

Hyatt Regency Sydney
Airy rooms in a sleek property offering harbour views, an Australian restaurant & a rooftop bar.
Address: 161 Sussex St, Sydney NSW 2000, Australia
Phone: (02) 8099 1234
State: New South Wales
City: Sydney
Zip Code: 2000


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Reviews
Wonderful location. Near many Sydney’s tourist attractions! Walkable through out the city!nnSome rooms are with great Darling harbor views!nnGreat breakfast, but can be crowded after 9:00AM!nnMany dinning options inside the hotel or around the hotel!nnGreat staff also. Well trained and knowledgeable!
We stayed at Hyatt Regency Sydney during the Christmas and New Year period of 2025 and had a wonderful experience.nnThe hotel is perfectly located, right in the heart of Sydney, with easy access to Darling Harbour and many of the city’s main attractions. The cleanliness throughout the hotel was excellent, everything was spotless and very well maintained.nnThe breakfast buffet deserves a special mention. The variety, quality and presentation were outstanding, with options for all tastes and a great start to every day.nnWhat truly made the difference, however, was the staff. From check-in to check-out, every member of the team was consistently friendly, professional and genuinely helpful. Their attention and positive attitude really enhanced our stay.nnWe thoroughly enjoyed our time at Hyatt Regency Sydney and would happily stay here again on a future visit.nnHighly recommended.
I want to take a moment to recognize Sotiana at the front desk because she made my stay at the Hyatt Regency Sydney genuinely special. She was the first person I interacted with when I arrived, and her warmth and kindness immediately put me at ease. She didn’t just check me in. She actually took time with me, talked with me, helped me figure out a few things I needed for the day, and made me feel like I wasn’t just another guest passing through.nnWhat really stayed with me was how willing she was to help in ways she absolutely didn’t have to. She even helped me with my bags when she saw I was juggling a few things. It wasn’t dramatic or showy, just this quiet, thoughtful gesture that told me she loves the work she does and takes pride in taking care of people. I’ve stayed in a lot of hotels and you don’t meet many people like that.nnI hope management sees what an incredible employee they have in her. She’s warm, grounded, attentive, and brings a level of care that elevates the whole guest experience. If anyone deserves recognition or growth here, it’s her. She made my stay better in a very real way. I love this Hyatt location and will make a point to come back.
How this Hotel has a 5 Star rating confounds me. It’s at best a 4 Star but it’s dated and old room fittings is dragging it close to being a 3 Star property. It’s only real plus is it’s view on to Darling Harbour. The Zephyr Bar also is a plus but it can be hard to get a booking there in the evening. At almost 900 rooms it is a “stack ‘em high and drive revenue” operation. The Smallest room in a 5 star I’ve had ever. Also minimal closet space for clothes meant that we had to move furniture around and work out of our suitcases on the floor for our entire stay. Open the metal door at the side of the closet to reveal mini bar and small tea making space… wow a 5 star hotel with a kettle and sachets of powdered coffee?? What about a Nespresso machine? Also not even a complimentary guest bottle of water another 1st!. Annoyingly at check-in it was mentioned that wi-Fi was down but try again later. It was on and off throughout our stay. The constant checking in/out of Airline crews at front reception said it all - this is more of a stopover , suitable for one night stays for those travelling on business / commercial purposes. I visited the Shangri-La Hotel to meet friends and there was no comparison.
Went for NYE for dinner and drinks at the Sails. Service was excellent, drinks were extended to 4 hours instead of 2. Pity it wasn't a full house, perhaps it wasn't advertised well enough. The choice of food was very good and plentiful.
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Hyatt Regency Sydney map

Directions to Hyatt Regency Sydney with public transportation

Sussex St After King St 40 meters
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Kent St After Market St 130 meters
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King Street Wharf, King St 160 meters
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Clarence St at Council Pl 180 meters
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Clarence St After Market St 190 meters
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