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Reviews, get directions and contact details for Hyatt Regency Sydney

Hyatt Regency Sydney
Airy rooms in a sleek property offering harbour views, an Australian restaurant & a rooftop bar.
Address: 161 Sussex St, Sydney NSW 2000, Australia
Phone: (02) 8099 1234
State: New South Wales
City: Sydney
Zip Code: 2000


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Reviews
I am basing my review on the service at the hotel. I came here after a very unfortunate situation at the Park Hyatt that caused me to cancel my stay there. I was upset but I have to say that staying here made up for it. The staff at this property couldn't be nicer. My room has a beautiful view of the harbor. I was able to turn out the lights in my room and get a front row seat for the Drone Light Show on Saturday night. The Club Lounge staff is fabulous. The view there is also nice and the Happy Hour and Breakfast services are great. I usually avoid larger properties when traveling on personal trips but I am not disappointed with my stay here at all. The location is central and I was able to walk to so many great spots. I averaged 15k steps a day and that makes me a happy girl. Thanks for the hospitality!
We absolutely loved the customer service, the location, the beds, the club lounge and the staff. Everyone was so helpful and attentive. Our view was terrific, and we could watch the fireworks in our PJs!! The rooms have sleek, modern lines. However, I don’t know about other rooms — our was a King, Harbor view, club room — but ours had zero drawers for clothes! There is a small armoire with hanging space and a drawer underneath the hanging area that was taken up mostly by the safe. No shelves for clothes. No luggage rack or bench to lay even a carry-on. Nothing. We had to keep our clothes on the floor on top of a suitcase. When I mentioned this in a survey on our 3rd day, 2 luggage racks and a plastic set of drawers appeared in our room when we got back that evening. If all the rooms are designed with no clothes storage, then the rooms were designed by a man! No woman would have done this! Take out the ironing board and put in shelves, at least.
We stayed at this beautiful hotel with my wife and I in one room and our son Phil, our daughter in law Sarah and our granddaughter Aria in another room.nEverything was awesome and one of the Hyatts managers, Mr. Wichaya Totirakul looked after us perfectly.nWe’ll definitely be back, thank you Gio!
Review: Hyatt Regency Sydney - Excellent Stay, Minor Check-in DelaysnStay Length: 4 nightsnnI had an excellent four-night stay at the Hyatt Regency Sydney. The entire experience was wonderful, setting a high standard for service and comfort.nnThe room offered a wonderful view and was incredibly spacious. I particularly appreciated the shower—it was a truly rejuvenating experience after a long day of work. The food was great, and the overall service from the team was excellent throughout my visit.nnArea for Improvement: Check-in ExperiencenThe only notable drawback was the check-in process. The reception desk appeared overloaded, and the wait time was significant due to the high volume of guests waiting at any given time. It was very difficult to reach a staff member in person for assistance because they were constantly busy.nnConclusionnDespite the slow check-in, the quality of the rooms, the food, and the service made for a fantastic and comfortable stay. I highly recommend the Hyatt Regency, though guests should anticipate potential wait times at the front desk, especially during peak hours.
Been to Sydney many times. We found the Hyatt very well situated for our stay in Darling Harbour. Close to public transportation and lots of great restaurants within walking distance.nThe bed was super comfortable and everything in our room was spic and span.
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Directions to Hyatt Regency Sydney with public transportation


Sussex St After King St 40 meters
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692s
Kent St After Market St 130 meters
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620X
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652X
King Street Wharf, King St 160 meters
252
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Clarence St at Council Pl 180 meters
100
120
Clarence St After Market St 190 meters
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194X
270
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594

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